Niello Acura

It was a great experience buying a car from this dealership. Chris was very easy to work with. dealership. Chris was very easy to work with. More

Very accommodating. Sales rep Robbie came in on his day off to help us make our purchase. He helped us to learn the new vehicle accessories. He also called the next day Sales rep Robbie came in on his day off to help us make our purchase. He helped us to learn the new vehicle accessories. He also called the next day to check how we were doing and has made himself available for any questions. More

I had an amazing experience working with this dealership! Everyone that I had met was genuinely welcoming and kind. I never felt pressured to purchase anything I wasn’t completely satisfied with, which I gre Everyone that I had met was genuinely welcoming and kind. I never felt pressured to purchase anything I wasn’t completely satisfied with, which I greatly appreciated. I felt like I was well taken care of and in good hands. I was well informed about the car and features and the paperwork process as well. This was the best car buying experience I have had. More

Understanding the customers need is key to customer satisfaction...never promise on what you cant deliver. Honesty above all else! I sell technical ideas for a living. Ensure you can deliver...is also satisfaction...never promise on what you cant deliver. Honesty above all else! I sell technical ideas for a living. Ensure you can deliver...is also key. Align the business practices with your customers need/requirements...in this way, everyone wins. Understanding, your job is to sell cars... More

Yana and everyone at Niello were extremely helpful and generous in helping me find the exact car that I wanted. Highly recommend them! generous in helping me find the exact car that I wanted. Highly recommend them! More

Had a great experience buying an RDX with Yana. She was so helpful and made the process quick and was very quick to reply to my emails. Thank you, I’ll be back in the future to buy another from you She was so helpful and made the process quick and was very quick to reply to my emails. Thank you, I’ll be back in the future to buy another from you! More

We were first met by Chris. What a character. He made looking for a car and test driving a great experience. Gary was like being with a friend. So easy to work with and hone What a character. He made looking for a car and test driving a great experience. Gary was like being with a friend. So easy to work with and honest and fair. Brian was also very polite and accommodating. This is my 3rd Acura. I left an Audi Q7 behind for the MDX. More

Christ took us on the best test drive! I felt 1000% confident in buying my car because he shows you all the features and important details, speed, breaks, lane assist, different driving mo I felt 1000% confident in buying my car because he shows you all the features and important details, speed, breaks, lane assist, different driving modes, you name it he made sure to go over every inch of the cars capabilities. Everyone at Acura was so positive, upbeat, and helpful. I was very surprised at how willing they were to look into every avenue in order to get me the best deal. I’ve never been to a dealership that has made me feel more comfortable and valued, normally dealerships make you feel like just a number but Acura treated us like the complete opposite. I have raved to everyone I know about Niello Acura and about all of my cars features (thanks to Chris). I am beyond in love with my car and the experience as a whole that Niello Acura, Chris, Ayana, Brian, and Randy provided! Definitely on my way to becoming a customer for life!:) More

Superior Customer Service. Jonathan Martinez went above and beyond to make this deal happen! Very satisfied! Jonathan Martinez went above and beyond to make this deal happen! Very satisfied! More

I felt welcome and truly enjoyed my shopping experience at neilo Acura in Roseville. Everyone was knowledgeable and helpful in making my decision to buy. I will tell all my family and friends to come here at neilo Acura in Roseville. Everyone was knowledgeable and helpful in making my decision to buy. I will tell all my family and friends to come here to get their new cars. More