Jonathan Martinez

Lance is really great to work with. He takes his time understanding the customer needs and wants and goes above and beyond. He takes his time understanding the customer needs and wants and goes above and beyond. More

by SAMI.MOFLEH Verified Customer Verified Customer

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I have probably purchased over 20+ vehicles in my time. Chevrolet, Buick, Cadillac, Infinity and 3 New Honda gold wings. My salesman Roy is the first ever to spend an over and above time on how to use, de Chevrolet, Buick, Cadillac, Infinity and 3 New Honda gold wings. My salesman Roy is the first ever to spend an over and above time on how to use, demonstrate and show us a true love in the vehicle he is selling. Very pleasant to deal with and if any manufacturer ever comes out with a better model of transportation, I will probably have to go back to Roy and purchase the best he has to offer for us. THANK YOU AGAIN ROY!! Don and Yvonne Hendrickson PS Unlike some of the prior sales people we had dealings with, there NO make sure you fill out the survey. More

by GIMMEFREEDOM1 Verified Customer Verified Customer

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Younger sales reps and somewhat unnecessary up charges but other than that a good overall experience but other than that a good overall experience More

by JULIANHANSEN3241 Verified Customer Verified Customer

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It was a pleasure to work with Lance Snodgrass. Very refreshing to see a salesperson who just tells you things about the car and doesn’t do all the high pressure sales crap. I held off buying the Very refreshing to see a salesperson who just tells you things about the car and doesn’t do all the high pressure sales crap. I held off buying the car for over a year as I didn’t want to go through the car buying process. The two finance guys were also non-pressure. Car sales process needs to change, Niello seems to have made that change. More

by STEVENSUE49 Verified Customer Verified Customer

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We recently purchased a used car from here. We have visited multiple car dealerships before ending up getting our car here with a lot of negative experiences. Jason is great. He answered all of We have visited multiple car dealerships before ending up getting our car here with a lot of negative experiences. Jason is great. He answered all of our questions every step of the way. Even went above and beyond to remove a sticker decal from the previous owner before handing over the keys. I would definitely buy a car from Jason again! He, and other employees, apologized multiple times for the second day we went to sign paperwork and somehow we were there for three hours. That wasn't on him at all, they have one financial guy there at the time and we had to wait our turn. Btw, Jonathan is also great and answered all of our questions. Five stars for him as well. Honestly, the two hours of waiting was the only negative. Especially when we were given an appointment time...what was the purpose of the appointment really? It set up an expectation of time being important, but evidently not the case. Other than that, we are very happy with the car. Love it. More

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Great folks, were able to work with me and get what I wanted. However, wish there was more than one loan officer that night (took a while to process a few of us). wanted. However, wish there was more than one loan officer that night (took a while to process a few of us). More

by VSAEPHANH Verified Customer Verified Customer

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Lance is an awesome sales person. Would recommend him to anyone! Made it so easy! Would recommend him to anyone! Made it so easy! More

by GIDGLING Verified Customer Verified Customer

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It was such a pleasure dealing with everyone at Niello Acura. I really appreciate that Niello is a long standing (over a century!) family-owned business - and family certainly shines through in all they Acura. I really appreciate that Niello is a long standing (over a century!) family-owned business - and family certainly shines through in all they do. From my first contacts with salesperson Roy Valdez and sales manager Samlesh Pal, everyone was welcoming, encouraging and dedicated to solving any problems. The entire team, including Angela Ivey and Jonathan Martinez and the rest of the staff, is friendly and patient and highly skilled. Also want to mention Frank, who along with his chase car driver, home delivered my car! And gosh, the team who detailed the car did it exceptionally well! So grateful to one and all, a thoroughly enjoyable experience! More

by KLMARVIN01 Verified Customer Verified Customer

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Liam and the finance person were very knowledgeable, friendly and fair. I would send referrals to Liam if they are looking for an Acura. friendly and fair. I would send referrals to Liam if they are looking for an Acura. More

by MSCHAR99 Verified Customer Verified Customer

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Excellent customer service. .Everyone i talk to was nice..It was my first time there and they made it easy with no pressure to buy a vehicle..Thanks to sale consultant Der Xiong .Everyone i talk to was nice..It was my first time there and they made it easy with no pressure to buy a vehicle..Thanks to sale consultant Der Xiong for walking me through the process..Will be looking forward to do business in the future. More

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