Niello Acura - Service Center

Niello Acura has always been my first choice to take care of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing of my MDX! Chandra was my service advisor for many years and was outstanding. After her recent promotion, Josh stepped in as my advisor. He is doing every bit as good and I look forward to working with him going forward! More

Mike our service rep was hardworking. Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overlo Always communicated and was honest and straightforward. Mike always seems to be the only one working. Mike appears to be either requested or overloaded. Maybe that should be looked into. More

I will no longer have to deal with a dealership wherr the service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had grea service for it's customers has gone down. When I purchased my first Acura in 2008 and my second in 2019 I took my Acura to Niello and always had great service and vehicles. My last Acura purchased in 2019 the service and vehicle both went downhill. More

My experience at Acura was amazing. Great service, Great team, Great quality. Will most definitely be recommending Great service, Great team, Great quality. Will most definitely be recommending More

I am completely satisfied with the service provided to me by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. by the Service Department. My representative, Josh was nice and explained all services and work needed for my car. More

Check in was easy, the loaner was very nice, and I was promptly noitified of my inspection results. Car was ready when promised promptly noitified of my inspection results. Car was ready when promised More

Roseville Acura always provided great service. Mike. Lyman is an honest and professional liaison and provides sound guidance. He excels at following up on open items until they are resolved. The R Mike. Lyman is an honest and professional liaison and provides sound guidance. He excels at following up on open items until they are resolved. The Roseville Niello Acura staff are very helpful and go above and beyond to help. More

Fast Professional Polite Made me feel special Acurate estimate of how long car was needed for recall check estimate of how long car was needed for recall check More

All issues were resolved. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. Our rep was friendly, listened to and addressed all of our concerns, and could tell we were in a hurry and adjusted accordingly. More

Nice, easy and effective service. Appointment was done easy, service was great, professional and cost reasonable. Appointment was done easy, service was great, professional and cost reasonable. More