Josh Gustafson
Josh Gustafson at Niello Acura
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Josh Gustafson

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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4.9
68 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

4.9

68 Reviews

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68 Reviews of Josh Gustafson

March 02, 2024

Dealership Rating
Employee Rating

Yana and Gary made it happen! Thank you so much. My wife loves her red racer! More

by ShastaCooper
Sales Price Transparency
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Recommend Dealer
Yes

July 10, 2023

Dealership Rating
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They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. More

by shirleenmac
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Smedstad, Chandra Rosales

July 07, 2023

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Employee Rating

My experience was great and the service and the guy’s at the front are vary helpful More

by EDWINMANZO27
Service Price Transparency
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Recommend Dealer
Yes

July 07, 2023

Dealership Rating
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This dealership and everyone who works there are excellent, friendly and great at what they do. More

by SEVENPM117
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Spencer Penrose

July 07, 2023

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Always great service! Been working with Spencer Penrose lately and he's been just wonderful. More

by LMSLINKARD
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you so much for the kind words! We're so happy that you trust us to help you care for your vehicle and that you've enjoyed working with Spender. We look forward to your next visit!

July 06, 2023

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Great service! Mike was very helpful and well as the service dept. Always great customer service. More

by BETTY8
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2023

Niello Acura responded

Thank you for the great review, Betty! We're thrilled to hear that Mike and the team made your visit a great one. We hope to see you again next time!

July 06, 2023

Dealership Rating
Employee Rating

Friendly staff, appointments time was honored. Waiting area would be nicer with a few more magazines, phone chargers, and maybe a tv. More

by MIKEADRIEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The greeter was a nice touch.

Jul 12, 2023

Niello Acura responded

Thanks for the great review, Mike! We appreciate your feedback regarding the waiting area and will be sure to pass along your thoughts. We hope to see you again next time!

July 06, 2023

Dealership Rating
Employee Rating

It took more than 3 hrs to remove the hard water spot on a brand new vehicle. Also, they forgot to remove stains on the side mirrors so anyway I will have to spend money to buy the remover gel since I can’t More

by NAKULMORE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Ronald Thomas , Tommy, Jimmy

July 04, 2023

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Employee Rating

Getting an appointment over the phone was hard I left 2 messages with no return call. I had to drive to dealership to be put on schedule. But the service was excellent when I arrived from beggining to end. More

by tmosqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lyman, Spencer Penrose

July 02, 2023

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Employee Rating

Excellent service and appreciate the car wash; really like the service people and the snacks in waiting area are a bonus. More

by cvonso
Service Price Transparency
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Recommend Dealer
Yes
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