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Niello BMW Elk Grove

Elk Grove, CA

4.8
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience. Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience. The Niello BMW Elk Grove Difference When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 665 reviews

May 19, 2023

Service department personnel are all helpful + friendly. My service advisor Monica was efficient and a pleasure to deal with. Hoping the car washes with service will return. More

by le.foppiano
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Monica Rivera
May 24, 2023 -

Niello BMW Elk Grove responded

We appreciate the positive rating, Le! We're glad to know that Monica and the rest of our service team have always been such a pleasure to work with. Thank you for your feedback regarding car washes. We will make sure to share that with our management.

May 19, 2023

Bob has always been an awesome advisor. Every visit has been a great experience. I will only go to Bob More

by JAMESVUVZW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Jun 01, 2023 -

Niello BMW Elk Grove responded

We are truly lucky to have Bob on our team here in Elk Grove, so it's great to know that he makes every experience a great one for you, James. We will make sure to let him know that you mentioned him!

May 19, 2023

Niello continues to rate #1 in my book. Marco my service representative has been very professional and has "get it done" way about himself. I love it. Thank you for making my luxury car exp More

by BANKSVIVIAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco, David Sotomayor
May 24, 2023 -

Niello BMW Elk Grove responded

We're glad to know that we're #1 in your book, Vivian! It's great to hear that Marco was so wonderful to work with, we will make sure he sees your kind words. Please do not hesitate to reach out to us if there is anything we can assist you with in the future!

May 18, 2023

Brad is very knowledgeable about my car problem . He’s very professional and very helpful. Thank you very much . More

by SURFERMAY72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brad Figueroa
May 24, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to acknowledge Brad's wonderful work! We're glad to hear that he was very knowledgeable about the issue that your vehicle was experiencing. We will make sure to let him know that you mentioned him. Happy driving!

May 18, 2023

Mr Amir and his team was very professional, he went above and beyond to make sure that a leave happy, I really appreciate his personality and professionalism. More

by SOLOMON_MOHABBAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Q, and Amir
Jun 01, 2023 -

Niello BMW Elk Grove responded

We're so happy to hear that Amir and Q went above and beyond to make sure that you left happy, Solomon! We will make sure to let Amir know that you especially appreciated his professionalism. If any questions come up in the future, please do not hesitate to reach out to us!

May 18, 2023

The BEST service department and BEST service advisor Bob Caudle!!! I won’t take my BMW anywhere else More

by dentaldivadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Jun 01, 2023 -

Niello BMW Elk Grove responded

Isn't Bob awesome? Thank you for trusting him and our Elk Grove team with your beloved BMW. We look forward to continuing to serve you for years to come!

May 17, 2023

Brad was very knowledgeable and went over all scenarios. Saw me immediately even though I was 15 minutes late for appointment. Very satisfied with service and recommendations. The price they charged was More

by SHERANCALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Niello BMW Elk Grove responded

We're glad to know that you're satisfied with the service and recommendations that our team provided. We will make sure to pass your kind words along to Brad and look forward to working with you again in the future!

May 17, 2023

The person named Edris who helped me out with everything was very helpful and good. More

by sulafz879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Suchanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edris
Jun 01, 2023 -

Niello BMW Elk Grove responded

Thank you for taking the time to let us know! We will make sure that Edris sees your review.

May 17, 2023

The BEST service advisor and the BEST service department! !! I will not take my BMW anywhere else!!! More

by dentaldivadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
Jun 01, 2023 -

Niello BMW Elk Grove responded

Isn't Bob awesome? Thank you for trusting him and our Elk Grove team with your beloved BMW. We look forward to continuing to serve you for years to come!

May 17, 2023

Always provide excellent service and get me back on the road on a very timely basis! More

by kerry.worgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Caudle
May 24, 2023 -

Niello BMW Elk Grove responded

Kerry, We're glad to know that our team always makes sure to get you in, out, and back on the road in such a timely manner! Please let us know if there is anything we can assist you with in the future.

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