Paul Suchanek

The Niello BMW Elk Grove Sales Service and Management all go Above and Beyond to keep you happy. They make sure you walk off their property happy and satisfied. In my opinion if I can I would give Alexis G go Above and Beyond to keep you happy. They make sure you walk off their property happy and satisfied. In my opinion if I can I would give Alexis G. the highest ☆ but your scale only allows 1-5. Alexis G did such a fantastic job in making sure I felt comfortable and he kept me in the loop and kept it real with me. I appreciated his honesty and his dedication to keep us happy he kept joking and keeping us company so we dont get bored in the process of waiting. I'd buy cars from BMW again and again like I have been and I'd use Alex G as my sales person because he listened he understands and he does not sell us stuff we dont ask for. He goes head straight to what you ask for no beating around straight to the point! BMW you have a great one keep him if you want us to keep coming back! He is a keeper! BMW is my Family now I walk is everyone knows me they greet me they crack jokes they high five me. They welcome me with open arms. Yes I'd keep going back and I'd keep referring them to everyone. Keep it up Niello BMW Elk Grove ♡ More

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Top Notch BMW Team; Sales, Finance, Tech Support & Service. Our experience with entire staff has been exceptional. Service. Our experience with entire staff has been exceptional. More

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Mo was amazing, he was straight forward and gave his experience on the bmw I purchased. Very honest and very kind. He felt more like a brother helping his sister buy her first car: thanks mo! experience on the bmw I purchased. Very honest and very kind. He felt more like a brother helping his sister buy her first car: thanks mo! More

by SHABINA1717 Verified Customer Verified Customer

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Very good and professional dealership. I did not make a purchase. I will consider this dealership in the future. I did not make a purchase. I will consider this dealership in the future. More

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I traded in my vehicle and was really happy with the value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank you all!! More

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Great dealership they always help me out whenever I come and get my car service and get my car service More

by Allen my Verified Customer Verified Customer

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Customer service was excellent. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others. Everyone was friendly, professional, and accommodating. I would definitely recommend this dealership to others. More

by NICOLENAGUE Verified Customer Verified Customer

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Everything went well until the financing, sales man confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wa confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wasnt interested but he kept insisting that my credit wouldn't be ran on multiple occasions but I still had to fill credit paperwork in order to complete the sale Well surprise.. 2 minutes later I receive a bank application notification mentioning a hard pull on my credit as to which the sales man said: "I didn't run your credit, the bank did" They were very helpful and Im sure they were just trying to make a few extra dollars but in my case they decided to not listen to my only request on not running my credit This directly impacted my house purchasing pending loan, delaying it for at least 6 months More

by AARONCG28 Verified Customer Verified Customer

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I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement cost. I had no response from management but the dealership honored the agreement. More

by S_GRAHAM Verified Customer Verified Customer

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We are like family at BMW Elk Grove, whatever our needs are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I sti are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I still go to Elk Grove for all my car needs! More

by MAGLORIADULAY Verified Customer Verified Customer

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