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Niello BMW Elk Grove
Elk Grove, CA
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience.
Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience.
The Niello BMW Elk Grove Difference
When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 665 reviews
May 17, 2023
Good customer service and knowledgeable sales person Jerome make it smooth and nice purchase experience. He was able to answer all of my questions and provided me the best service he is the G.O.A.T. Jerome make it smooth and nice purchase experience. He was able to answer all of my questions and provided me the best service he is the G.O.A.T. More
by Ahmad Jawad
Verified Customer
May 17, 2023
Friendly. Attentive to our wants in a car. Extremely knowledgeable about the car and all the features. Attentive to our wants in a car. Extremely knowledgeable about the car and all the features. More
by LEAHDIAZ
May 17, 2023
I would recommend Niello BMW Elk Grove. I went to Niello for a vehicle check. Monica was my service advisor and she provided me with quality customer service. The vehicle check was timely a I went to Niello for a vehicle check. Monica was my service advisor and she provided me with quality customer service. The vehicle check was timely as well. More
by Ericka
Employees Worked With
Monica Rivera
May 16, 2023
Very excellent customer service, great time management and always super friendly and takes care of every issue. Always awesome 👌 and always super friendly and takes care of every issue. Always awesome 👌 More
by happylaughs767
Employees Worked With
May 16, 2023
My ‘check engine’ light came on at 9:00am. I called Niello BMW Elk Grove at 9:30am and was able to drop off my car at 10:30am, and get a loaner car for the weekend. Excellent customer service I called Niello BMW Elk Grove at 9:30am and was able to drop off my car at 10:30am, and get a loaner car for the weekend. Excellent customer service by Trevor. Thank you! More
by SCOTTSANO
Employees Worked With
Trevor Kagehiro, and Julia
May 16, 2023
Q was amazing. This was the easiest car purchases EVER! I would highly recommend this dealer. This was the easiest car purchases EVER! I would highly recommend this dealer. More
by EVERETTFISHER21
May 15, 2023
The sales and buying process were super easy, the salesman, Quentonn, was available at our agreed upon appointment time, he was super knowledgeable about the vehicle and very helpful in demonstrating salesman, Quentonn, was available at our agreed upon appointment time, he was super knowledgeable about the vehicle and very helpful in demonstrating all of the features and what not. The paperwork piece was easy. I think I was in and out in less than 1.5 hours. There was a minor hiccup with one of the vehicle keys, but the dealer quickly made the situation right, as all great customer service forward organizations do :-) More
by JPEDDE
May 15, 2023
Normally I put visits to a car dealerships and dentists in the same category. My recent experience with Jas Hira has changed that! I found a vehicle online, out of state and contacted the dealership. Ov in the same category. My recent experience with Jas Hira has changed that! I found a vehicle online, out of state and contacted the dealership. Over the course of 2 days Jas made me feel confident in the car and the dealership! Without any pressure at all, his service and communication were world class. I was 100% confident flying to California in the morning and driving home later that afternoon in a car we love. Thank you Jas and hats off to a paradigm changing experience!! More
by JOHNANDKIMCARDWELL
Employees Worked With
Jas Hira
