Niello Volkswagen
Sacramento, CA
Filter Reviews by Keyword
By Type
1,332 Reviews of Niello Volkswagen
I was very happy with the professional service. I was given clear expectations and the team followed through. I have felt this for the all the services I have had here I was given clear expectations and the team followed through. I have felt this for the all the services I have had here More
Niello VW always provides the best service. Travis is great and helpful and provides excellent customer service. I will continue to bring my vehicle for all of my service needs! Travis is great and helpful and provides excellent customer service. I will continue to bring my vehicle for all of my service needs! More
Communication regarding the status of my vehicle was poor on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to vo on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to voicemail repeatedly. I finally had to text for an update. When I later texted instead to request a Lyft ride, the response and update were very delayed. I had a busy afternoon and didn’t have time to wait around. Also, Niello offered to wash my car, but they did not. It was filthy when my husband picked it up. More
AJ helped me out with the entire process and kept me in the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. More


