Niello Volkswagen

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

Car update was completed on time as promised. I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some updating. More

MATT WAS VERY FAST TO RESPOND AND GOT BOTH OUR CARS DONE WITHOUT ANY ISSUES. WITHOUT ANY ISSUES. More

Here are fifteen words about the dealership. Oh wait, that was already seven words. Last one-GREAT Oh wait, that was already seven words. Last one-GREAT More

The Niello organization is world class in every way. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. Buying a vehicle here involves mutual respect, knowledge and a real commitment to customer service. Simply outstanding! I drive 90 miles to buy here. More

Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! servicing from check in to paying out, and departing. This location is always my go to! More

Very mooth and easy procces from start to finish. Louis provided Great communication and made a deal with worked. Highly recommend. Thanks Louis and pleajur Louis provided Great communication and made a deal with worked. Highly recommend. Thanks Louis and pleajur More

Excellent service and customer care. Matt was excellent in meeting all our requests. Great job. Matt was excellent in meeting all our requests. Great job. More

Travis was very helpful and knowledgeable and helpful Everyone who worked the service department are nice and helpful I have no problem Everyone who worked the service department are nice and helpful I have no problem More

I do not see Jordan on the list of employee to rate, I would give Jordan a 5 star rating. The entire team did an outstanding job. would give Jordan a 5 star rating. The entire team did an outstanding job. More