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Niello Volvo Cars Sacramento
Sacramento, CA
854 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 854 reviews
June 17, 2023
Great customer service, always get me in/out within a day (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he ne (even for large services). I always work with Matt Jeffery and he is wonderful. I can tell he is busy because of how many people are there, but he never seems rushed and is always very attentive. He works with me when making decisions for service and tries to help me get the best deal when possible. He is an outstanding service rep, and even remembers details I mention to him, like my occupation and things about my family, so I can tell he actually knows me and I'm not just a nameless client. The only issue I had was getting the text with the recommended services, but I think that was an issue with the texting system and not because it wasn't sent. I have always received them in the past, so there is no reason why it wouldn't have gone through when Matt sent it unless there was a problem with the system. More
by VXC70
Verified CustomerEmployees Worked With
Matt Jeffery
June 15, 2023
I had made an appt. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. on line - or at least tried to. When I arrived, they did not have record of my appt, but fit me in and got me service in a very timely manner. More
by NICKCURTIN3
Employees Worked With
Rick
June 15, 2023
Excellent help and information given by Amy Ott about what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. what was needed and the cost. Also, she checked to see if the part that was needed was available before I showed up. More
by jrains20.65twq
Employees Worked With
Amy Ott
June 15, 2023
Dealer ship has been great. I first came to just look and then a week later contacted them regarding the vehicle I wanted. As soon as it was off the truck Jessic contacted me. I first came to just look and then a week later contacted them regarding the vehicle I wanted. As soon as it was off the truck Jessic contacted me. Everything was simple and easy. The only hiccup was doing a software update. It took longer than expected because of another system change that had occurred to their overall system. This was unpredictable but if I had known sooner I would have waited a day to pick the car up. Other than that I was totally satisfied with everything that occurred. More
by DONNAMARTINEZ02
Employees Worked With
Jessica LeClerc
