Niello Volvo Cars Sacramento

The service department does excellent work in servicing and maintaining my cars. Rick is especially efficient, responsive, and does a great job of explaining the findings, issues and recommended service. I and maintaining my cars. Rick is especially efficient, responsive, and does a great job of explaining the findings, issues and recommended service. I have returned with 3 different volvo cars over the years. More

The service was excellent. Everything done well and on time. There was full compliance with the warranty Everything done well and on time. There was full compliance with the warranty More

Really good experience overall. Service was professional. Employees were courteous and knowledgeable about the entire process. Service was professional. Employees were courteous and knowledgeable about the entire process. More

Shaun is amazing and I am so happy with his customer service. I always feel well taken care of. service. I always feel well taken care of. More

Easy, transparent, and completely pressure-free experience from start to finish. The staff was professional, knowledgeable, and respectful of my time, making the entire vehicle purchase smooth and experience from start to finish. The staff was professional, knowledgeable, and respectful of my time, making the entire vehicle purchase smooth and stress-free. Easily one of the best car-buying experiences I’ve had. Justin took the time on a very hot day to let me drive a few different trim levels to understand the difference and feel between them. The whole experience did not take too long. The longest part was me making up my mind between the vehicles I wanted. More

Very nice and very well executed the people were very courteous and well informed about the product they were selling I was very satisfied with my purchase courteous and well informed about the product they were selling I was very satisfied with my purchase More

Always a pleasure doing business with Niello Volvo, this is our 2nd time purchasing a car from them and the transaction has always been smooth and efficient. is our 2nd time purchasing a car from them and the transaction has always been smooth and efficient. More

I custom ordered an EX30 and Jess (Jessica), I feel, truly worked hard to earn my business. Not only in a fair price, but also in explaining the EX30's discontinuation in the US, accessories availabilit truly worked hard to earn my business. Not only in a fair price, but also in explaining the EX30's discontinuation in the US, accessories availability and other questions along the process. It was a journey for me, but she kept me on board and now that I own the EX30, I'm incredibly happy with it and glad I had her support along the way. Also - the dealership lobby was very relaxed and the actual buying process was so incredibly effortless. In fact most of what I remember is chatting about coffee and some of the best places to eat downtown. Finance was great, too. I can tell they work as a team because some of the accessories I was interested that I'd mentioned to Jess, we explored in finance. Honestly? Without exaggeration I would say this was the easiest buying experience of maybe the 7-8 cars I've owned. For me, personally, the key areas that really stood out were: - Niello did not add on a list of trackers, paint coating, interior protectants, etc. - I didn't have to go through the genuine hassle of negotiating those out of the price - Finance did not pressure to put additional items and warranty onto the car I understand the business side of it, too. It's a balance because the dealer has to bring in additional revenue but from a customer perspective, if you're sure of what you want, Niello makes it pretty much effortless to get it without the traditional back and forth and they respect where you're at and what you want from the start. So, kudos to the Niello Volvo team. And a shoutout to the parts department, they've been chasing something down for me now for weeks and I appreciate them! More

Helped us from beginning to end with our custom order - answered all of our questions and treated us well. answered all of our questions and treated us well. More

I feel as though I am always treated with respect, not experienced anything shady here. That’s not always the case in my experience with some dealerships. experienced anything shady here. That’s not always the case in my experience with some dealerships. More