Niello Volvo of Sacramento - Service Center

Rick is always the absolute best ! I appreciate his kindness and patience. I feel like he makes the process so easy I appreciate his kindness and patience. I feel like he makes the process so easy More

Rick is the BEST (Service) friendly, professional, good listener. Very happy with the amazing service here. listener. Very happy with the amazing service here. More

Sincere thanks to Matt Jeffery and team for sorting out my car issues so responsively. my car issues so responsively. More

Dear Matt Jeffery, I hope this message finds you well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit to Volvo Sacramento well. I wanted to take a moment to express my heartfelt gratitude for the exceptional service you provided during my recent visit to Volvo Sacramento. Your professionalism, knowledge, and genuine care for customers truly stood out. From the moment I walked through the doors, you made me feel welcomed and valued. Your attentiveness to my needs and willingness to go above and beyond to ensure my satisfaction were truly remarkable. Your expertise in Volvo cars was evident as you patiently answered all of my questions and provided valuable insights. Your dedication to ensuring that every detail was taken care of and that I had a smooth and enjoyable experience was greatly appreciated. Not only did you provide exceptional service, but your friendly and positive attitude made the entire process a pleasure. Your commitment to customer satisfaction sets a benchmark for outstanding service in the automotive industry. Please pass along my appreciation to the entire team at Volvo Sacramento. It is because of professionals like you that Volvo has earned its reputation for great customer service. I will definitely be recommending your dealership to my friends and family. Once again, thank you, Matt. Your efforts have not gone unnoticed, and I am truly grateful for the excellent service you provided. Keep up the fantastic work! Warm regards, Gladys Horton More

I consistently get excellent sevice at Niello Volvo for all three of our Volvo vehicles. The customer service is top notch and the quality is always reliable. all three of our Volvo vehicles. The customer service is top notch and the quality is always reliable. More

Rick Fuentes is a fantastic Service Advisor. I am always highly satisfied when he handles repairs and service on my Volvo. I am always highly satisfied when he handles repairs and service on my Volvo. More

Amy was helpful and knowledgeable and the staff who helped check us in was also very helpful. helped check us in was also very helpful. More

Matt is a rockstar service representative for Volvo. He obviously cares about the customer and the brand. He communicates exceptionally well and is willing to go the extra mile for the customer. One He obviously cares about the customer and the brand. He communicates exceptionally well and is willing to go the extra mile for the customer. One of the main reasons I would be a repeat customer for Niello Volvo is my service experience with Matt. More

Professional, welcoming, fully prepared with the right answers, explained possible issues with length of service but all was done with no problems. Completely knowledgeable about all aspects of Volvo car answers, explained possible issues with length of service but all was done with no problems. Completely knowledgeable about all aspects of Volvo car servicing. Very impressive. More

Matt, my service provider, performed 5+ star customer service! Matt is one our top reasons that we own two Volvos a 2017 V90 CC and a 2020 XC60. service! Matt is one our top reasons that we own two Volvos a 2017 V90 CC and a 2020 XC60. More