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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
430 Reviews
Call Service Center (916) 245-2231

430 Reviews of Niello Volvo of Sacramento - Service Center

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June 29, 2023

Quality service. Very knowledgeable service people. Amy explained things very clearly and also showed me how certain functions work, which I couldn’t figure out fro More

by jeannep09
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Helpful
June 29, 2023

We have stayed with Niello for over 25 years because of their great customer service. Adding the valet service has kept us with them. More

by lfmills
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
The valet drivers
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Helpful
June 28, 2023

Great service. Super friendly and helpful. Matt always takes good care of my car and I trust him and Niello completely. This is my 4th Volvo. I've been a customer s More

by JANAGONSALVES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt, Jorgen
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Helpful
June 28, 2023

I live in Reno, Nevada and came to Niello to buy my Volvo. My decision to come to Niello for continued service was made easy by Matt Jeffrey. Each time he's been friendly, helpful and professional. More

by bleyberg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
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Helpful
June 28, 2023

Matt is always so pleasant, kind and helpful. He remembers me and my car issues and makes my experience easy every time. More

by aoneil959
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt 5 stars
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Helpful
June 27, 2023

Matt Jeffrey always makes sure my care is thoroughly checked out and road worthy. I always know my car is safe. If there is a deal, he makes sure I am aware of that too! More

by ak_flightnurse
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jeffrey
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Helpful
June 27, 2023

I have been bringing my Volvo here for over 10 years. Rick Fuentes my service consultant is very professional and friendly. More

by drillac49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
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Helpful
June 25, 2023

Niello Volvo always provides professional, dependable and convenient service. Also like their text message and Lyft rides. More

by YONGCAI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear that you continue to have a 5-star experience at Niello Volvo Cars Sacramento! Thank you for your continued business and for taking the time to write such a lovely review. We're here for you whenever you need us next!

Helpful
June 24, 2023

Service made easy. Shaun is a pleasure to work with. He carefully explains the work to be done, what’s recommended, and what to anticipate for future service. The Ly More

by derekryker
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We know how busy our customers are, so we're thrilled we were able to get you a Lyft to wherever you needed to be. We will also be sure to pass your kind words along to Shaun so he knows what a great job he's doing. Please let us know if there's anything we can do to assist you in the future.

Helpful
June 24, 2023

Matt provided 5+star customer service as usual! Matt is the reason why we own 2 Volvos and will continue to buy others. More

by benbloodworth07
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 28, 2023 -

Niello Volvo Cars Sacramento responded

We're definitely lucky to have Matt on our team! Thank you so much for your continued business and for sharing your experience with us. We're here for you whenever you need us next!

Helpful
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