
Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good from start to finish I first spoke with Nicole and she could not have been more pleasant, she had such patience as I changed my course of direction a few times. As for Dav I first spoke with Nicole and she could not have been more pleasant, she had such patience as I changed my course of direction a few times. As for Dave, very personable, efficient and wanted to help in whatever way he could. He explained the car to us in such detail and it felt he was a friend by the time we closed the deal with him. He also reassured us that if we had any questions not to hesitate to contact him. Great guy. More
Quick easy and satisfied Greta experience. Sales staff was really helpful and helped find the exact car I wanted. There were no high pressure sales tactics. Once I made my Greta experience. Sales staff was really helpful and helped find the exact car I wanted. There were no high pressure sales tactics. Once I made my decision I was able to get in and out in less than 1.5 hours with my new car. They even drove my old car to my house. More
More than a salesperson Mark Aasum worked through great lengths to assist me with my unfortunate situation with previous car. Mark is one of the best salesperson I have ever Mark Aasum worked through great lengths to assist me with my unfortunate situation with previous car. Mark is one of the best salesperson I have ever met and was an extreme pleasure to have him be there to assist me through the process of getting me into another vehicle. Honest and true person!!!!!! More
Great Dealer, helped me get out of a bad deal This dealer and the team I worked with were very helpful and went to great lengths to help me right a wrong on a bad deal from another place. They got This dealer and the team I worked with were very helpful and went to great lengths to help me right a wrong on a bad deal from another place. They got me into a great new truck and without too much hassle getting out of the other bad deal. Nick was very thorough and Phil was excellent at making the numbers work. More
Nick Seepersad I enjoyed working with Nick and appreciate the discount I received for being a Novartis employee. Nick was informative and followed up promptly with m I enjoyed working with Nick and appreciate the discount I received for being a Novartis employee. Nick was informative and followed up promptly with my requests for information. Good guy, and I would do business with him again. Would recommend him to others as well. More
Best dealer around There services are great. Very nice people and friendly. Second time there in less than a week and treated me like family. There the best There services are great. Very nice people and friendly. Second time there in less than a week and treated me like family. There the best More
Best Salesman We Have Ever Dealt With! We have bought cars from Tony Infantino for the past 5+ years and every experience has been absolutely wonderful. His expertise, knowledge and friendl We have bought cars from Tony Infantino for the past 5+ years and every experience has been absolutely wonderful. His expertise, knowledge and friendly, customer service professionalism has been why we go back to him again and again!! More
Professional, courteous, straightforward service We were very happy with the terrific experience we had buying a car at Nielsen and working with Al Figarelli and with Dave Goettlich. I had already We were very happy with the terrific experience we had buying a car at Nielsen and working with Al Figarelli and with Dave Goettlich. I had already researched the vehicle, options, and pricing that I wanted. Al and Dave got me the vehicle that I wanted, at the price I wanted, with no haggling, no games. They were professional, courteous, and straightforward. I would highly recommend them to anyone looking for a car More
Easiest car buying experience I've ever had! This was my first experience with Nielsen. The entire process was seamless. Peter Goettlich was our salesman, and he was a true professional. Very res This was my first experience with Nielsen. The entire process was seamless. Peter Goettlich was our salesman, and he was a true professional. Very responsive and sincere. He located the car we were looking for and just made the entire process really easy and stress free. I am definitely using them again! More
AMAZING SERVICE!!!!!!! I recently had recalls on my 2015 Chrysler 200 which is common now in the automobile industry, but my vehicle was less than a year old and having less I recently had recalls on my 2015 Chrysler 200 which is common now in the automobile industry, but my vehicle was less than a year old and having less than 10,000 miles I was told while it was in service that I needed a new TRANSMISSION which was definitely not what I had anticipated. Roland Maecha was and always will be my Service Adviser as long as I am a customer of Nielsen because he exemplifies the consummate professional in every way. Not only does he carry himself in a very patient manner, he diffused any concerns I had and gave me piece of mind. He constantly kept me in the loop and followed up routinely to update me with the status of my car. He definitely didn't oversell and under deliver. I had the loaner for 17 days and even though the vehicle was under warranty, they covered the vehicle and Roland wiped clean all accruing charges that came along with having the loaner. I now look forward to coming into the Nielsen Service Department no matter what the issue is, big or small, look for Roland, they don't get any better than him. He is simply the best! More