Nielsen Dodge Chrysler Jeep Ram

Service dept was great. Got the job done quickly and effectively, will do all future services here ! Got the job done quickly and effectively, will do all future services here ! More

On 2/11/2023 we went to trade in 2 Dodge vehicles with plates replacements. I will not comment on the price and service, but Mr. Peter Goettlich and his team messed up registration work. First of all temp plates replacements. I will not comment on the price and service, but Mr. Peter Goettlich and his team messed up registration work. First of all temporary registration expired and then they sent us another temporary registration with telling lies and stories of lost UPS package to finally register new card with DMV to only find out that cars were registered with 3/17/2023 date - only 43 days after they should be which resulted with multiple plates & registration suspension for lapse of insurance. Our company and our insurance carrier keeps dealing with DMV for the couple weeks now & have not received a single email/phone call response from Mr. Peter Goettlich. More

Excellent staff, leased my 5th Jeep. Will return. Quick and easy process. Will recommend to others. Will return. Quick and easy process. Will recommend to others. More

Great fast professional service great customer service service representatives are pleasant and professional and explained everything service representatives are pleasant and professional and explained everything More

The dealership was very helpful and took care of the issue in a timely manner. issue in a timely manner. More

With my most recent visit to have the recall repair done, I was pleasantly surprised at the much much improved service I received. I pulled in and was immediately greeted by one associate and then immediate I was pleasantly surprised at the much much improved service I received. I pulled in and was immediately greeted by one associate and then immediately after by another who walked me in and checked me in and showed me where I could wait for my vehicle to be serviced (as I told her that I would be waiting). The multiple waiting areas were very very nice with plenty of comfortable seating and refreshments, some complimentary, which was nice. I felt my waiting time was very fast compared to my previous visits, so I was more than happy and left there with a smile on my face and a very good feeling. Keep up the good work guys & gals !!! More

A well run and professional dealership that treats the customer with the utmost courtesy and respect. customer with the utmost courtesy and respect. More