Nielsen Dodge Chrysler Jeep Ram

Love the car...didn't love the experience We were at the dealership for quite a long time to negotiate and finalize a deal on my new Jeep. The car I ended up getting is wonderful and I am ver We were at the dealership for quite a long time to negotiate and finalize a deal on my new Jeep. The car I ended up getting is wonderful and I am very happy with it. But the experience of sitting at the dealership for so many hours was not enjoyable in any way. Our Sales Consultant, Alex Ortiz, was super friendly and did a very good job of explaining things to us. And when I said I didn't want to play a long negotiating game, he did a good job of getting me the price I needed to close the deal without too many back-and-forth interactions. But if I am being honest, I don't feel like I got a GREAT deal at Nielsen. I think the deal I got was reasonable, but considering I had a fairly good trade-in and we were returning customers, I didn't leave feeling like they really gave me their best possible price. That feeling might be compounded by the fact after agreeing to a deal, I then had to sit in the showroom for two more hours to wait for a finance officer to do the paperwork (and such). The dealership also had a baseball autograph promotion going on in the showroom while I was there. I found the event very disrupting too, as it had a DJ that was just blasting musing and long line of non-car buyers in the middle of the showroom. I can't imagine they gained any immediate customers from the promotion, but it surely did aggravate this actual customer. They should rethink such events and only host them when they won't be held right outside of the finance officers where people waiting to hear about bank and loan approvals have to sit. The insanity of the event didn't do anything to help relieve the stress of buying/leasing a new vehicle. More

New Patriot - Neison Jeep, East Hanover NJ I purchased a new Jeep Patriot and couldn't be happier with the vehicle and with the people at Neilson Jeep in East Hanover, NJ. My sales representat I purchased a new Jeep Patriot and couldn't be happier with the vehicle and with the people at Neilson Jeep in East Hanover, NJ. My sales representative, Amanda Chevannes, was friendly and very knowledgeable and explained every aspect of the vehicle. Amanda's Floor Manager and Finance Manager were also top notch. I would not hesitate to buy another vehicle from Amanda and Neilson Jeep. Also, don't believe some of the negative online reviews about the Patriot. The truck is a great small/mid-size 4x4 packed with high end features at a great price! More

Jeep Wrangler Bill Daley was great! This was the best experience I have had at this dealership and this is my fourth vehicle from this location. Bill was very helpf Bill Daley was great! This was the best experience I have had at this dealership and this is my fourth vehicle from this location. Bill was very helpful and informative. He kept me informed on every step of the sales processed. Once the sale was made he was still very attentive. When I am ready to purchase my next vehicle I will ask for Bill. Excellent customer service. More

Love my Jeep Great to do business with this dealer. I had pleasure looking at the huge selection of vehicles at this place. Frank Formica is a great sales person. Great to do business with this dealer. I had pleasure looking at the huge selection of vehicles at this place. Frank Formica is a great sales person. More

Service rep. Came to me while waiting and explained problem, that covered nuder warranty, but that it was going to take awhile and did I want to take shuttle home. Came to me while waiting and explained problem, that covered nuder warranty, but that it was going to take awhile and did I want to take shuttle home. Came back to let me know how things were going and how much longer it might be. More

Mackay Certified Used Jeep Purchase Frank Formica was a please to deal with . He was not pushy, he showed me appropriate vehicles, provided me all the information I needed to know about Frank Formica was a please to deal with . He was not pushy, he showed me appropriate vehicles, provided me all the information I needed to know about the vehicles, provided my son and I a great review of the features of the Jeep so he could use it well, and negotiated price quickly and fairly with us. I felt very comfortable in trusting Frank. Working with Mike during the closing stage was also an easy experience. He explained all our options clearly so that we could make the best choices for our family. More

Saul Goldstein Everything was smooth easy and was out of there in less time than ever before.Would recommend David Goettlich to anyone I know that is interested in p Everything was smooth easy and was out of there in less time than ever before.Would recommend David Goettlich to anyone I know that is interested in purchasing a new vehicle. More

Marty Zucker From the moment Marty opened the door for us on that rainy evening to the final decision, we were VERY pleased with our visit to your dealership. He From the moment Marty opened the door for us on that rainy evening to the final decision, we were VERY pleased with our visit to your dealership. He was very patient with me, explaining the differences in each model. I had to have a vehicle that would be easy for my husband to get in and out of and he suggested and we tried several types. My husband was not with us that evening because of the weather so Marty brought a car to our home for us to try! It took several tries, but we found a model that would work well for us. Marty was so patient and understanding. He made a hard decision for me, very easy. Everyone was so welcoming, from Marty, the managers, the receptionist, etc . They made a stressful time for me, very pleasant. I have told everyone that I talk to about my experience at Nielsen.Thank you, Linda Kostialik More

Great experience Me experience buying this vehicle was the complete opposite of what I thought it would have been. Not only did I receive exactly what I was looking f Me experience buying this vehicle was the complete opposite of what I thought it would have been. Not only did I receive exactly what I was looking for, but much more. I was treated with respect and as of yet they have delivered on everything that was agreed upon. More

great job at finding me a car I had a great experience . Lexi did a great job at finding me a car. She was even able to install leather seats and heat warmers for me which the car I had a great experience . Lexi did a great job at finding me a car. She was even able to install leather seats and heat warmers for me which the car did not have. 100% satisfied More