Nielsen Dodge Chrysler Jeep Ram

Thank you for making everything so easy. It was a pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. pleasure dealing with the staff at Nielson. Hope to see you next time and keep up the good work. More

Our sales person Barry was great with delivering the vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended vehicle we wanted. Even though I wanted a soft top but could not find one there was no extra charge for the hard top and i am very pleased we ended up with one. The financing part was very smooth and there was no pressure at anytime during the sales and financing process. If I have to complain about anything it would be the time we had to spend in the dealership, it was pretty long but at the end it was worth it. Also, the jeep was supposed to have the tube running boards and they were not installed when we picked up the jeep, thought that would be completed before we got there. It's been over a week and I still have not heard when I will be able to get them Installed, a bit disappointing. But besides these two item everything else went smoothly. Thank you More

My first expeeience with your Service Center was good. I do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. do have 1 suggestion - it would have been great a great customer service experience by simply vacuuming the car as a courtesy to your customer base. Sometimes its just the little special touches that mean the most & leave memorable impressions!! Overall my 1st experience was good & the staff was friendly. More

I've always felt valued by your service staff and all problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no com problems (rare) have been handled correctly the first time. The routine maintenance has been handled exclusively by this dealership and I have no complaints. More

I recently purchased a 2012 Jeep Wrangler Sport from Nielsen Dodge Chrysler Jeep Ram and my purchasing experience was excellent. My experience started when I stopped into the dealership during a BBQ and Nielsen Dodge Chrysler Jeep Ram and my purchasing experience was excellent. My experience started when I stopped into the dealership during a BBQ and Meet and Greet Event with Daryl Strawberry. In addition, to meeting a baseball legend and having some great food I met my client advisor, Amanda Chevannes who is exceptional. Ms. Chevannes was friendly, and answered all my questions about my vehicle with no hassles. She provided me with opportunities to test drive my vehicle, as well as, handled all of the necessary paperwork in a timely fashion. In addition, when I had questions regarding my final purchase contract, Mr. Rick Vrablik, General Sales Manager, made himself personally available and reviewed all the final paperwork with me. If you are looking to purchase a new or used vehicle be sure to stop by Nielsen Dodge Chrysler Jeep Ram and see Amanda and Rick first. You will NOT be disappointed. Great dealership! More

I woul definetly recommend this dealership to others. Thank you for an overall great car buying experience! You made an extremely stressful time a relaxed and smooth process. Nice job! Thank you for an overall great car buying experience! You made an extremely stressful time a relaxed and smooth process. Nice job! More

Overall, my my experience in dealing with Steve was a positive one. He attempted to be very accomodating. I had one issue with the delivery of my vehicle that Steve was unable to control. I have not yet positive one. He attempted to be very accomodating. I had one issue with the delivery of my vehicle that Steve was unable to control. I have not yet received a follow-up telephone call on this issue. More

I have to say this is the first time EVER I had a positive experience with the Service Department at "Warnock". I really hesitated even buying a car at "Warnock" again because of the service departm positive experience with the Service Department at "Warnock". I really hesitated even buying a car at "Warnock" again because of the service department. 95% of the time I had to write a letter to corporate to complain. So I don't know if it is because Warnock is now Nielson ... but finally good service! NOW if SOMEONE could get word from the SALES department that we are STILL waiting for the 2nd key to our car. We only got one and each time I call (4 times in the past year)I am told the previous person that was leasing the car "has the key but has not dropped it off yet". We really need a 2nd key ... how long do we have to wait before someone realizes the previous person isn't reliable enough to send it over? More

Our salesman was Marty Zucker. We liked his demeanor - not aggressive or too pushy, which would have turned us off as it had at another dealer. Your dealership got our business (a used Town & Country) wh not aggressive or too pushy, which would have turned us off as it had at another dealer. Your dealership got our business (a used Town & Country) which though it had much higher mileage than and exact model at another dealer due to your willingness to meet our price point and our overall satisfaction with Marty and your manager (I forgot his name). More

Purchase of new Jeep was not painful. The process was lenghty and boring and we were late for our dinner appointment. But not very painful. lenghty and boring and we were late for our dinner appointment. But not very painful. More