Nielsen Dodge Chrysler Jeep Ram

Sales Experience at Nielsen Peter knows how to take care of his customer without using high pressure tactics. Just purchased my second vehicle from him and couldn't be happier. Peter knows how to take care of his customer without using high pressure tactics. Just purchased my second vehicle from him and couldn't be happier. More

An efficient positive experience No one enjoys buying a new car but Peter made the process quick, simple, and painless. An hour during lunch, an hour a couple days later to pick up th No one enjoys buying a new car but Peter made the process quick, simple, and painless. An hour during lunch, an hour a couple days later to pick up the car, and away I went. No drama, no problems, and the experience and, more importantly, the Jeep were perfect. Peter took the time to synch up my phone to the car and show me some features which I'd probably otherwise never have taken the time to figure out, it was obvious that Peter cared about me and my experience, and served Nielsen and Jeep well throughout the process. More

Great price friendly service Very professional great price easy process lots of options to choose from I highly recommend them I would not go anywhere else if you're looking for a Very professional great price easy process lots of options to choose from I highly recommend them I would not go anywhere else if you're looking for a new vehicle. More

Great It was great dealing with her I would tell everyone to buy a car from her she even came in on her day off thank you again It was great dealing with her I would tell everyone to buy a car from her she even came in on her day off thank you again More

drive buy purchase stayed open late on holiday to complete the sale.... but didnt feel hurried and helped insure we understood all the electronics of the new car. stayed open late on holiday to complete the sale.... but didnt feel hurried and helped insure we understood all the electronics of the new car. More

Easy peezy Went in. Told Tony what I wanted and what I could afford. He worked with me and we came very close and were able to close. I was out in 2.5 hours w Went in. Told Tony what I wanted and what I could afford. He worked with me and we came very close and were able to close. I was out in 2.5 hours with a car. Tony is great ! More

New Lease David Goettlich went above and beyond to help us find the perfect Challenger. He made the entire process smooth and easy! He also explained all the fe David Goettlich went above and beyond to help us find the perfect Challenger. He made the entire process smooth and easy! He also explained all the features of the car so we were comfortable when driving off. More

Excellent experience and no "surprises"! I dealt with "Lexy" and can't say enough about her. I had to conduct the majority of the deal remotely via email and phone. She was timely with commun I dealt with "Lexy" and can't say enough about her. I had to conduct the majority of the deal remotely via email and phone. She was timely with communications and very above board with the financial dealings. I was a bit nervous conducting a deal this way - but when I arrived to close the deal after several weeks of setting it up - there was not ONE hiccup or, more importantly, surprise last minute gotchas. We closed the deal exactly as agreed via phone. Lexy was recommended to me by a neighbor so I'd like to pass along that recommendation here. Chris, in Finance, was also very transparent during the close. Couldn't have gone smoother. Highly recommended! More

Getting a New Jeep Joe Alfano was more than accommodating. Smooth transaction! Rick was extremely helpful. However, I still have ONLY one key!?! Wouldn't hesitate to Joe Alfano was more than accommodating. Smooth transaction! Rick was extremely helpful. However, I still have ONLY one key!?! Wouldn't hesitate to recommend to family and friends. Dr. Riva More

Unsatisfactory service repair Bought my car at this dealer using my company’s Employee Car Buying Service (very large pharmaceutical company in the area), had a pretty good experie Bought my car at this dealer using my company’s Employee Car Buying Service (very large pharmaceutical company in the area), had a pretty good experience with the sales department and give them high praises. Having a bad experience with the service department; I was considering buying a new car, but now have many doubts of getting it from here. I brought my car in because it is stalling, I told them specifically that the car was stalling and that is what I wanted troubleshot and fixed. The service department based the repair on the check engine light failure description and replaced the oil pressure sensor (I told them I did not think the issue was the oil pressure sensor, but if they were sure it was the cause of the car stalling I authorized the service). Within a couple of days, my car stalls again, brought it back, they now said is the fuel tank (it turns out this is an extended warranty part so they replaced it at no cost to me). I asked to speak to someone as I am now really questioning the need of having the oil pressure replaced. The manager comes over and the first words out his mouth were “so you don’t want to pay for the repairs”, I was offended and told him that I wanted to discuss and understand if in fact the oil pressure had to be replaced, he realized I was upset and called another manager. The other manager is a good fast talking car sales person and convinces me that the oil pressure was needed and that now for sure the car will not stall. It has been a couple of weeks and my car has again stalled three times, dropped-off the car again and now wondering what they will tell me now……… I am really hoping to change my experience from Unsatisfactory to Very Satisfy. More