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Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
1,852 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value.
At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com.
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,852 reviews
August 06, 2016
Excellent experience again! Lexy was wonderful. Very knowledgeable about inventory. Knew everything about each and every car. Helped us to make the right choice. Second car I Lexy was wonderful. Very knowledgeable about inventory. Knew everything about each and every car. Helped us to make the right choice. Second car I've bought from this dealership in 2 years. Wouldn't go anywhere else! More
by teddybear911
Employees Worked With
Alexandra Elder
August 04, 2016
Excellent Service Excellent service. Will come back to buy another car. Treated with respect. Fast service. All sales were friendly and ready to help you. Excellent, Ex Excellent service. Will come back to buy another car. Treated with respect. Fast service. All sales were friendly and ready to help you. Excellent, Excellent More
by andres1125
August 04, 2016
Dwayne and Amanda are Awesome! Both the manager Dawayne and my client advisor Amanada are amazing! Everyone that walks into Nielsen needs to go and ask for them ONLY! Dedicated to c Both the manager Dawayne and my client advisor Amanada are amazing! Everyone that walks into Nielsen needs to go and ask for them ONLY! Dedicated to customer satisfaction! Love them! More
by Nimz
August 03, 2016
Like going home My sales person Peter Goettlich handled my sale and there were no surprises. They quoted me pricing and explained the close of the vehicle and everyt My sales person Peter Goettlich handled my sale and there were no surprises. They quoted me pricing and explained the close of the vehicle and everything went smoothly. Peter provided the education on the vehicle and covered all the bases so when I left I was in complete control. He made me feel I made the right decision. He offered further assistance if needed and I left with a strong feeling of confidence that I was in good hands. I also dealt with the General Manager who was also a class act that worked with me in setting up the purchase and made sure he was on hand to see everything went smoothly. Good purchase and even better experience dealing with these people. More
by CarmenM
August 02, 2016
3rd Jeep This year 3rd Truck this year I have done with the dealership. Jocyln and the finance people were a pleasure to deal with. They have earned and will keep my b 3rd Truck this year I have done with the dealership. Jocyln and the finance people were a pleasure to deal with. They have earned and will keep my business Highly recommend !!!! More
by Nick M.
Employees Worked With
Joclyn MacEvoy
July 28, 2016
Thank you Tom Tom was very helpful, honest, and most importantly not pushy. He followed up with my questions and was accurate with his information. He had a pleasen Tom was very helpful, honest, and most importantly not pushy. He followed up with my questions and was accurate with his information. He had a pleasent demeanor and calmness about him that made me feel comfortable. Dave More
by Jeepcherokee111
Employees Worked With
Tom Walter
July 26, 2016
my experience at Nielsen I was immediately greeted by Anthony D'Angelo when I walked in the door. He was very friendly and welcoming. Anthony kept me well informed and never h I was immediately greeted by Anthony D'Angelo when I walked in the door. He was very friendly and welcoming. Anthony kept me well informed and never had me feeling mislead or pressured. I was left with a deal that satisfied the major terms I was after. At the close of my experience I was reassured I could come to Anthony with any questions or concerns. Overall it was a positive experience at Nielsen. More
by JeepGreg11
Employees Worked With
Anthony Dangelo
July 22, 2016
a sad day Its a sad day when you can't trust or be comfortable with the service department at the dealership you had bought your brand new vehicle at. This was Its a sad day when you can't trust or be comfortable with the service department at the dealership you had bought your brand new vehicle at. This was how I felt after the experience I had with Nielsen's on rt 10 East Hanover, NJ. This is my first brand new car and I love it. There was a slight problem with it so I brought it to the service dept. I understand the wait time for scheduling an appointment, but when the problem doesn't get fixed and the vehicle is returned to you with a scratch and dirtied, you should be able to rescheduled right away and have these issues remedied. I felt like I had brought my puppy to a really bad day care. The staff doesn't give you the confidence that they know what they are doing nor do they treat you like someone who is of value to their business. More
by bobby brown
Employees Worked With
doesitmatter
July 21, 2016
Best Experience Ever!!! buying a car is a great feeling but when you get the car you wanted and great service together it makes the decision so much easier!!! Such a family o buying a car is a great feeling but when you get the car you wanted and great service together it makes the decision so much easier!!! Such a family oriented dealership with tremendous service! A++++ More
by Mercedez22
Employees Worked With
July 21, 2016
Not Reliable. Horrible Experience Service Department does not return calls. Left two messages for Manny, service manager and he did not have courtesy to event return any of my calls. Service Department does not return calls. Left two messages for Manny, service manager and he did not have courtesy to event return any of my calls. My car was at the dealership for several days for the repair and nobody calls back with the status. I made several attempt to contact and if I reach Roland he never had any answer about my car. They DON'T CARE!! More
by NJcustomer
