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Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
1,850 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value.
At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com.
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,850 reviews
July 01, 2016
Honest, No-Nonsense, Friendly Service Bill Daley was great to work with. He sat down with me, listened to what I was looking for ... Then he asked salient questions and presented me my op Bill Daley was great to work with. He sat down with me, listened to what I was looking for ... Then he asked salient questions and presented me my options and indicated which he thought were best and why. Even when an issue came up with the vehicle I wanted - he went the extra mile to see I got what I asked for with no games, no hassles. Bill made the process very simple and painless. He is a great person to speak with. My 13 year old son also found him engaging. Bill Daley is a tremendous asset to his Dealership. It was a truly great experience dealing with him. More
by Michael H Doherty
July 01, 2016
Purchased car Dave goes above and beyond to help his clients. He is a pleasure to deal With and will definitely refer him to everyone I know! Dave goes above and beyond to help his clients. He is a pleasure to deal With and will definitely refer him to everyone I know! More
by Vag0306
Employees Worked With
July 01, 2016
Outstanding Service Manny in Service was Awesome ! Bought a 2013 300 used for another dealer and had a problem and him and his team bent over backwards to help us! Would Manny in Service was Awesome ! Bought a 2013 300 used for another dealer and had a problem and him and his team bent over backwards to help us! Would recommend them highly! More
by herb trillich
June 29, 2016
SATISFIED!! I found Nielsen after looking for a car in 2014. After a few negative experiences elsewhere I decided to drive to East Hanover and try Nielsen Vito I found Nielsen after looking for a car in 2014. After a few negative experiences elsewhere I decided to drive to East Hanover and try Nielsen Vito Carenza was the salesmen I met first. Right away I felt comfortable. Not once did I feel he was just doing the "SALES" thing. Long story short I leased a Jeep from him. Since then I have been using their service dept and again not disappointed. Service is a huge plus, without that and without a positive experience there as well I would not return. Now 2016 Leased my SECOND Jeep from Yes Vito. We are 2 for 2 > No complaints he went out of his way to get me what I needed and where I needed to be. Also Jenniver in service A GREAT ASSET. always accommodating to the customer and very pleasant to deal with. I LOVE NIELSEN More
by JEEP FAN
Employees Worked With
Vito Carenza, Jennifer Scioscia
June 29, 2016
Positive Experience For most people the experience of buying a new vehicle can be daunting. This was not the case during our recent purchase of a Jeep Grand Cherokee Ove For most people the experience of buying a new vehicle can be daunting. This was not the case during our recent purchase of a Jeep Grand Cherokee Overland. Our sales person, Vitto Carenza and the rest of the staff were receptive to our concerns and were willing to work with us to make our purchase possible. Thanks to Vitto and keep up the good work. More
by Tom P.
Employees Worked With
Vito Carenza
June 28, 2016
Awesome Experience! I left completely satisfied with my purchase! Joe was great! He found me EXACTLY what I wanted. This is the second car my family has purchased from th I left completely satisfied with my purchase! Joe was great! He found me EXACTLY what I wanted. This is the second car my family has purchased from this dealership in 6 months. That says something!! More
by AmandaB
Employees Worked With
June 28, 2016
Worst service EVER I made an appointment 1.5 to 2 weeks in advance. I bought my vehicle in on the 23rd before 9am. The service writer Erin, seem to have an attitude when I made an appointment 1.5 to 2 weeks in advance. I bought my vehicle in on the 23rd before 9am. The service writer Erin, seem to have an attitude when I dropped it off (first flag and I should have went to the other service writer who received the great reviews). But, I gave her a chance. I was told that I would receive a call later on and she stated that they might not get to my vehicle that day which I didn't understand. But I was leaving town to go on vacation so I didn't think it would be a problem, but was I in for a shock. She called me before the end of business day and said she assigned it to a person and he would be getting on it first thing in the morning. So no call on the 24th. I called the morning of the 25th, and she told me they were waiting on my warranty company to send out a rep to inspect my vehicle. I found this very odd when I wasn't informed of anything nor gave an oral approval. So I called my warranty company and they said this wasn't true and they found it odd that I didn't get a call first. So I called to speak to the manager Manny, who told me he would look into it and give me a call back. No call at all from him. So I called Mrs Erin, back which I got her voice mail. So my fiancé called and asked for Manny, which I spoke to him via 3way and asked him what was going on and why didn't I receive a call back. He said he forgot and he will hit me back in 15mins. I waited an hour and I called back and demanded my vehicle. Which this is now the 27th. I would never recommend this place to anyone and please STAY FAR AWAY FROM THESE PEOPLE!!!!!!! More
by Bigal30
June 23, 2016
Fabulous! I can't say enough of good things about Lexi and the Crew over at Nielsen, they are an amazing staff and went above and beyond to accommodate every ne I can't say enough of good things about Lexi and the Crew over at Nielsen, they are an amazing staff and went above and beyond to accommodate every need. After receiving service like this I would never go anywhere else... highly, highly recommend Nielsen, you will not be disappointed. Oh... and on a side note my new Chrysler 200S is beyond awesome!!!!! More
by Fran
Employees Worked With
Alexandra Elder
June 23, 2016
Nielsen Dodge Jeep Chrystler Antony D'Angelo I was in the market for a Dodge Durango after being involved in a total loss Accident, Anthony D'Angelo made my experience so smooth and went the extr I was in the market for a Dodge Durango after being involved in a total loss Accident, Anthony D'Angelo made my experience so smooth and went the extra mile in providing me with outstanding customer service, in a score system using 1-10 I give him a 15, that motivated my decision in completing the purchase for my new Durango 2016, Julia the sales manager was extremely courteous and provided outstanding customer service to my family and myself, thank again for all you guidance and for the extremely outstanding customer service 😃😃😃 More
by AROD
Employees Worked With
Anthony Dangelo, Julia Amaya
June 22, 2016
Great experience; great people. I have purchased and leased four (4) vehicles from Nielsen in the past, all my experiences were good. However I must admit my recent experience with C I have purchased and leased four (4) vehicles from Nielsen in the past, all my experiences were good. However I must admit my recent experience with Chris Damon was the most pleasurable. Mr. Damon handled my leasing needs in a professional manner. Mr. Damon even took the time to pair my cell phone to the blue tooth. I strongly recommend Chris Damon to anyone looking for a great car. More
by leppid
Employees Worked With
