Nielsen Ford

Excellent The service was amazing, outstanding salesman Frankie Iadevaia helped me get into the vehicle that I really wanted and could afford. The managers the The service was amazing, outstanding salesman Frankie Iadevaia helped me get into the vehicle that I really wanted and could afford. The managers there are extremely nice and very welcoming. It's a relaxing environment so you don't feel overwhelmed. I will recommend them to everyone. More

Will Buy From Again At the end of July 2017 I put down a deposit and placed an order for a 2018 F150 through Magarino Ford. My original salesman at Magarino told me I s At the end of July 2017 I put down a deposit and placed an order for a 2018 F150 through Magarino Ford. My original salesman at Magarino told me I should expect to see the vehicle in about 8 - 10 weeks. Time went by and I had not heard back, so I called Magarino to get an update, to my surprise my original salesman was no longer employed and Magarino Ford had ceased to exist, apparently the dealership had changed hands and had become Nielson Ford. I was put in the hands of Frankie "I", Frankie "I" had been with Magarino and stayed on with Nielson when they took over. I explained the circumstances to Frankie "I" and he actually remembered my wife and I and we remembered him as well. That being said, Nielson Ford initially had no record of our transaction. Frankie "I" asked for a day to research the deal. Frankie called me back later the same day, Frankie "I" had found our contract and tracked our truck. Frankie told us the new truck was inbound on a train in PA, he went on to notify us when it arrived in Newark and when to expect it at the Dealership Lot. The truck showed up when Frankie "I" said it would and we closed the deal that day. Frankie "I" is a stand up guy and did what he said he would do. Frankie "I" definitely has a big personality and that might catch you a little bit off guard but his heart is just as big which is a good thing and a rarity in the world of car sales. I purchase a new truck every three years and I'll be looking up Frankie "I" at Nielson when the time comes again. Thank You Frankie "I" for your professionalism and for doing things the right way! More

Staff embarrasses you If you want to buy here it’s best if you don’t try to get the best deal possible. What you should do is lay down and let Frankie the salesman try to s If you want to buy here it’s best if you don’t try to get the best deal possible. What you should do is lay down and let Frankie the salesman try to strong arm you into leaving a 500$ deposit and finish the credit application when I explained over and over I didn’t want to run my credit if they didn’t see a deal working out, being I am trying to fix my credit. Experience was tolerable until the salesman yelled out in front of customers and the staff in the building that” I didn’t have any money, so what are you giving me a hard time for”. Oh yeah then 20 min after that the salesman had the nerve to call me and ask me to come back and finish the credit app. And then he says “ things got crazy it wasn’t only my fault, but you know if I don’t sell I don’t eat.” By the looks of the reviews I regret not listening to them when I saw them myself. Worst experience I’ve ever experienced in my life, let alone the most embarrassing one. And remember Frankie i at your service ! More

Amazing service! Frankie I at Magarino helped me with everything! Even though I'm over a thousand miles away he made the purchasing process so simple! He gave me such Frankie I at Magarino helped me with everything! Even though I'm over a thousand miles away he made the purchasing process so simple! He gave me such a fair price all while delivering amazing customer service. I can't wait until I can meet him in person so I can officially meet him and say thanks. My Dad's business bought vehicles at Magarino when I was a kid and it always left an impression on me. Highly recommend. More

Amazing experience Besides the great price, the customer service is impeccable. We dealt with Frankie I and Orlando and had nothing but a pleasant experience. Anyone int Besides the great price, the customer service is impeccable. We dealt with Frankie I and Orlando and had nothing but a pleasant experience. Anyone interested in buying a Ford needs to go to these guys. Top notch service and follow through what they promise. More

Great Dealership I had been looking around for a Ford Explorer, but kept getting quotes that were too high. My husband and I decided to drive to where we used to live I had been looking around for a Ford Explorer, but kept getting quotes that were too high. My husband and I decided to drive to where we used to live (an hour away) to see if Magarino Ford could give us a better deal. We had previously had leased Fords from here. From the moment we walked in to Magarino, we had a great experience. Frankie I promised to get me into the car that I wanted and he delivered. Frankie and everyone at Magarino helped us out and did not pressure us in any way. I highly recommend Frankie I and Magarino Ford. We will definitely be returning customers. More

Pulsating engine during operation . My car was pulsating during normal cruising , put it in Magarino came out the same way . The funny thing is when I told service the problem they looke My car was pulsating during normal cruising , put it in Magarino came out the same way . The funny thing is when I told service the problem they looked at me like I was a talking horse and they never heard of the problem , a quick google showed 37,800 results for people reporting the same problem . Scheduled to go to another dealership next week . I figured since I bought it at Magarino I would give them first shot , bad move . Car is bucking like a bronco and their mechanics don't notice . Lazy or ignorant , you choose. More

Excellent Orlando and Frankie I did an excellent job at getting me into the car I wanted at the price I wanted!!! They were terrific and a pleasure to deal with Orlando and Frankie I did an excellent job at getting me into the car I wanted at the price I wanted!!! They were terrific and a pleasure to deal with. More

Thank you Frankie I. I leased a new F150 from Magarino Ford on 4/18/17. Frank Iadevaia was my salesman and I can't begin to tell you how helpful and accommodating he was I leased a new F150 from Magarino Ford on 4/18/17. Frank Iadevaia was my salesman and I can't begin to tell you how helpful and accommodating he was to me. He took the time to explain the entire process to me and gave me the time to think about my decision without any pressure. This is the first time that I can honestly say that I had a pleasant experience in a car dealership without feeling that I got ripped off! More

Frankie I is the man! I recently went in to trade in my Dodge Caliber for a Ford Escape. I wasn't able to afford the escape as planned but Frankie I was so patient and thou I recently went in to trade in my Dodge Caliber for a Ford Escape. I wasn't able to afford the escape as planned but Frankie I was so patient and thoughtful he worked with me and my needs. He found me a 2016 Ford Fusion and honestly It was the best choice for me. This is my second car from magarino and I love going there. There is no pressure to buy, the staff is friendly , and they explain everything step by step. Everyone has been asking me where I went I told them magarino and see Frankie I. You guys are amazing and I love my vehicle! More