Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nielsen Nissan of Denville
Denville, NJ
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 243 reviews
August 08, 2007
These guys had my car for over 10 weeks due to first a recall, and then starting problems. They fixed the recall for free but then afterwards, the car wouldn't start reliably. They charged me 3000$ worth recall, and then starting problems. They fixed the recall for free but then afterwards, the car wouldn't start reliably. They charged me 3000$ worth of parts and labor and held my car for over 10 weeks, never called me during this time (i had to continually call them), when I went to pickup the car I noticed a huge new dent in the car, which they had to then fix (taking another 4 days). Finally the next day after I finally got the car, it didn't start! I took it to a local mechanic who fixed the problem (defective security chip in my key!) for a few hundred dollars. Denville Nissan are crooks. More
by davec_ias
Employees Worked With
Entire service dept
Helpful January 01, 2007
I purchased my exterra from Denvill Nissan about 2 years ago, and feel that i was scamed. I came to the dealer in January to buy a a new Exterra, knowing that the new model was coming out, however when I a ago, and feel that i was scamed. I came to the dealer in January to buy a a new Exterra, knowing that the new model was coming out, however when I asked the sales person whether the new model was going to be any different from the older model he reasurred me that the only thing different would be the horse power (I swear i must have asked him at least 5 times).......What a liethat was! 3 months later when I came to get my oil changed I noticed that the Exterrra they had in the showroom was much bigger than the one I had! When I approched my sales person and asked him why the car was bigger? he simply stated: "well it is the new model" (not remembering that he was the one who sold me my car 3 months before) So I reminded him of the time when i had purchased my car from him and the fact that he said no body changes were going to be made to the new model other than the horse power, his response was: " does it matter? you would have paid a lot more money, so I saved you about 6 grand" I was so upset with his response, because that was my choice not his and it is the principal of the matter! I was shocked by his dishonesty and I swore I would never come back to do any buisness with them ever. In addition to this the store manager offered my free floor mats if I returned my consumer survey (the one that Nissan sends you in the mail, un-filled) What a joke! Stay way from these people they will scam you out of your money! Now I am stuck with an older model that will be much harder to sell in the near future. My advice to you is do all your reasarch (go to Edmunds.com) and go prapared, because they will take advantage of you if they can. Good luck, I wish I had some when I purchased my car. More
by bettyann
Employees Worked With
DO NOT REMEMBER
August 25, 2004
In purchasing my 2002 Nissan Altima we dealt with the manager and a salesman (I don't remember his name). We knew somebody who worked in the car business for many years at a different dealership (not Ni manager and a salesman (I don't remember his name). We knew somebody who worked in the car business for many years at a different dealership (not Nissan), he made a phone call to us to the manager of this dealership to help and try to get us a good deal, it turns out that they worked with many of the same people and have heard of eachother, so this guy promised that he would give us the best possible deal. Well trusting this guy, we ended up leasing the car, the payment did seem to high and we questioned him and he assured us that we could not pay any less for the car anywhere else because this was the new model and they can't really negotiate with us. It turns out that they completely ripped us off and we are now stuck in a lease paying almost $100 more a month than we should be. I urge anybody even thinking about setting foot in this dealership to run the other way. More
by meredith
