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Nimnicht Buick GMC - Service Center

Jacksonville, FL

4.5
60 Lifetime Reviews Review Dealership

60 Reviews of Nimnicht Buick GMC - Service Center

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March 24, 2021

"Russ, Thank you for being patient w me on explaining..."

- Skinnymarie27

Russ, Thank you for being patient w me on explaining how to operate my rear media and wi-fi connection. Jarin, Thank you for making the purchase and delivery possible :)

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Recommend Dealer
Yes
Employees Worked With
November 06, 2020

"Arthur was wonderful person to work with. Very friendly,..."

- Faiman

Arthur was wonderful person to work with. Very friendly, informative, and helpful. I'd like to thank his for all his help. Thank you so much!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Arthur
September 26, 2020

"Jason was no pressure and actually listened. I loved the..."

- Buick Lady

Jason was no pressure and actually listened. I loved the ease of the process and how he took time with me to make sure I understood every step. I am a Buick lady.

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Yes
September 16, 2020

"Danielle contacted me prior to my oil change and let me..."

- marielstarling

Danielle contacted me prior to my oil change and let me know about offers available for a trade in. I decided to see what was available and Mr. Arthur did a great job finding the right trade for me. I came in for an oil change and left with a brand new car! I recommend this dealership to everyone!

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Yes
Employees Worked With
August 17, 2020

"I just relocated from out of state. I had a small hole in..."

- MCantrell3

I just relocated from out of state. I had a small hole in the sidewall of my tire. Drew worked the warranty ASAP and had a replacement the next day. Unfortunately they sent the wrong size and once again Drew came to the rescue and had yet another overnighted. I was pushed to the front when it came in and they detailed my truck for my troubles. He was in constant communication and updated me through the way. Couldn’t ask for better service. Based of this treatment alone I would highly recommend Drew for any issues that may arise. I will ask for him by name from now on.

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Recommend Dealer
Yes
Employees Worked With
August 13, 2020

"GREAT PERSONAL SERVICE"

- lwileymom

Today Russell Aldridge drove to my home to provide personal service on the Terrain's Infotainment center. he provided many usefull tips and answered all of my many questions. this is GREAT customer service.

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Recommend Dealer
Yes
Employees Worked With
May 03, 2020

"Service department very slow for oil changes"

- slara1961

I understand that COVID has changed many things, but I took my wife’s 2012 Buick Verano in for an oil change. The process the service department has for oil changes is painstakingly slow. The only reason I take it to Nimnicht is because I bought the car there.

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Recommend Dealer
No
Employees Worked With
May 07, 2020 -

Nimnicht Buick GMC responded

Hello Mr. Lara, The average wait time for an oil change, rotate tires, wash and First Place Finish takes approximately one hour to one and a half hours. We appreciate the patronage, thank you! Scott Baker, Customer Experience Manager sbaker@nimnicht.com 904-993-6022

March 10, 2020

"Mario has always been a stand up, shoot straight guy with..."

- gordo924

Mario has always been a stand up, shoot straight guy with me since my first service visit. I actually enjoy taking my Sierra to the dealership. I always know Mario will take care of me. There’s not enough room on this review to list all the thing he’s done for me but all i know is i will continue to bring my truck to this dealership as long as he is there. He is a valued employee!! Chris Gordon

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Yes
Employees Worked With
March 03, 2020

"From the first day of walking in it was FANTASTIC the..."

- Jamesjrudy

From the first day of walking in it was FANTASTIC the sales and front personal were great.. I bought a.new GMC Terrain. That's nice.. BUT after that things change as you know, they got your money... NOT AT NIMNICHT GMC CLAY NEWTON IS MY SERVICE ADVISOR AND HELPER. with him it's like your brother very, very,VERY helpfully he doesn't stop till he is satisfied more than me. He's kind, helpful and very knowledgeable on every aspect of problem resolving. I don't need nerve pills when I leave, THANK YOU MR. CLAY NEWTON.

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Recommend Dealer
Yes
Employees Worked With
December 13, 2019

"Drew Scott in Service is Exceptional!"

- THE POOL CHiCK

Super impressed. I had a small glitch with my BCM and got me in and out so that I can continue with my job. I need my truck for work as I own/operate a pool cleaning company in Ponte Vedra Beach -THE POOL CHiCK. Way to go Drew! Look forward to my maintenance in a few months!

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Yes
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