Nissan City

I attempted to purchase a certified pre-owned vehicle for my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move forward—including submitting paperwork and offering a deposit—I was ignored, rushed, and ultimately felt more like a burden than a customer. The sales team (Selma and Angel) showed little regard for transparency, professionalism, or even basic courtesy. After days of chasing information and receiving no clear answers, we decided to purchase from another dealership. I prefer to support local businesses, but this experience made that impossible. Although this dealer touts Transparency, Efficiency and Respect on their website, they failed miserably in all regards. BUY ELSEWHERE! More

Worst dealership ever used I would never buy another car from them ever make a lot of promises and never follow through. Stay away from this. from them ever make a lot of promises and never follow through. Stay away from this. More

Terrible service department. Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an oil change. More

My husband and I decided we wanted to keep our 3 yrs leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had w leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had was to finance it. The staff was very helpful all thru this. I asked the dealer if the some warranty would be included with this. He said yes. But as I was looking at my sale receipt I noticed we were charged, for "prepaid Maintenance Agreement of $1,295.00, Then on Nov. 1 I had the car serviced for milage and it cost be $612.31 out of pocket. Please let me know why this service was not included in the $1,295 service agreement. Looking forward for someone to clarify this. Thank you. More

If I could leave a negative star, I would do it. They are not professionals, they waste your time and lie about cars availability. When you go to make a deal they say they just “sold” it and offer y They are not professionals, they waste your time and lie about cars availability. When you go to make a deal they say they just “sold” it and offer you another one. Do not trust them, do not waste your time. It was the worst experience I ever had. More

Everyone in the sales department is very helpful and very friendly. I would definitely buy a car from you guys again but when it comes to service at the service department, that’s a different story terrible friendly. I would definitely buy a car from you guys again but when it comes to service at the service department, that’s a different story terrible experience. Thanks to the members of the sales department, especially the general manager. I finally got my car fixed after being there three times for the same problem. More