Nissan City
Port Chester, NY
Filter Reviews by Keyword
By Type
Showing 111 reviews
We got a Nissan pathfinder and everything was great. We worked with Selma, Angel, and Mamadou - they had great customer service, listened to everything we requested, and helped us reach a price we were We worked with Selma, Angel, and Mamadou - they had great customer service, listened to everything we requested, and helped us reach a price we were comfortable with. We would definitely return to Nissan Portchester and work with them in the future! More
Nisan of Portchester Review of Luis Machado Luis Machado was extremely attentive and very diligent throughout the entire process. He speaks English and Spanish, so we felt quite comfortable communic Machado was extremely attentive and very diligent throughout the entire process. He speaks English and Spanish, so we felt quite comfortable communicating our ideas. He let us test-drive several cars and offered good advice. Luis made the experience smooth, pleasant, and stress-free. We finally chose a pre-owned Nissan Rogue. We highly recommended Luis. Thank you 😊 Silvio and Gloria Acevedo. More
The sales person was very professional and helpful. However, the price I paid for a 2022 Honda accord in 2025 was higher than its original price in 2022. It was only after I bought the car that I saw t However, the price I paid for a 2022 Honda accord in 2025 was higher than its original price in 2022. It was only after I bought the car that I saw the original lease agreement in the glove compartment. More
I attempted to purchase a certified pre-owned vehicle for my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move my son and was met with disorganization, lack of follow-up, and an unwillingness to honor their own online pricing. Despite multiple attempts to move forward—including submitting paperwork and offering a deposit—I was ignored, rushed, and ultimately felt more like a burden than a customer. The sales team (Selma and Angel) showed little regard for transparency, professionalism, or even basic courtesy. After days of chasing information and receiving no clear answers, we decided to purchase from another dealership. I prefer to support local businesses, but this experience made that impossible. Although this dealer touts Transparency, Efficiency and Respect on their website, they failed miserably in all regards. BUY ELSEWHERE! More
Terrible service department. Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an Do not update you and the last two times my car was in for routine service it was not completed as promised. Did not fill with enough oil after an oil change. More
My husband and I decided we wanted to keep our 3 yrs leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had w leased car instead of re-leasing another car we love our car. At that time we also purchased a service agreement for $269.00.The only option we had was to finance it. The staff was very helpful all thru this. I asked the dealer if the some warranty would be included with this. He said yes. But as I was looking at my sale receipt I noticed we were charged, for "prepaid Maintenance Agreement of $1,295.00, Then on Nov. 1 I had the car serviced for milage and it cost be $612.31 out of pocket. Please let me know why this service was not included in the $1,295 service agreement. Looking forward for someone to clarify this. Thank you. More
If I could leave a negative star, I would do it. They are not professionals, they waste your time and lie about cars availability. When you go to make a deal they say they just “sold” it and offer y They are not professionals, they waste your time and lie about cars availability. When you go to make a deal they say they just “sold” it and offer you another one. Do not trust them, do not waste your time. It was the worst experience I ever had. More

