Nissan Of Redlands

DO NOT USE Screw this place! I came in to get something replaced because it broke under warranty and I waited an hour for them to tell me it broke. Ummm...duh th Screw this place! I came in to get something replaced because it broke under warranty and I waited an hour for them to tell me it broke. Ummm...duh that's why I brought it in! Then I was told the piece they needed to order would be there in about a week. I wait 2 weeks then I called and Gene Lum said "oh its been here for a week." Where the xxxx was my call saying it was in!?!? So I come in to get it fixed and then Gene said, "oh I'm sorry we can't do it today, we close in 2 hours" and I was told it only took 45 min! Where's the logic in that!? Communication is KEY when running a business. You have losty business I just hope your other store in Riverside isn't this bad! More

they try to rip you off What ever they advertise on web side they dont stay on that.they change their words and dont honour their deal which they advertised on web. What ever they advertise on web side they dont stay on that.they change their words and dont honour their deal which they advertised on web. More

waste of time save yourself a pile of money and grief , keep driving ,do not turn in , do not go to service dept. do not get ripped off! save yourself a pile of money and grief , keep driving ,do not turn in , do not go to service dept. do not get ripped off! More

Repairs Took my vehicle in with tire pressure light on. Was told that I need a Gage to be change. I took it to a tire shop and they repair the tire that had a Took my vehicle in with tire pressure light on. Was told that I need a Gage to be change. I took it to a tire shop and they repair the tire that had a nail in it. The service advisor said they found an oil leak and charge me over 200 plus dollar to change a sensor seal. I wonder now if there was a leak? I had just had an oil changed. The business is on unethical. I took my vehicle several times to fix a rattle sound underhood. Problem still on going. The x Terra 2005 has radiator problem that damage the transmission. When I mentioned it to service advisor. He said not all vehicle does. A liard. Nissan had recall on this issue and a lawsuit. Now my vehicle is almost 99600 miles. Beware of this crooked business More

Mr. Martin is an amazing owner and community member Had an issue with my van and Mr. Martin and his staff went above and beyond to take care of it! What a blessing they were to our family and he not on Had an issue with my van and Mr. Martin and his staff went above and beyond to take care of it! What a blessing they were to our family and he not only helped us out but we know many others in the community who rave about him and his staff and who shop and service no where else! A true family feel at this business where customers are treated as family and staff has even commented on how they stick around because of that family atmosphere created by Mr. Martin. Thank you Metro Nissan. More

All the good rating are fake posted by dealership. Very dishonest people. I cannot trust any of the good rating on this dealership. They are not professional and not true to their word. You will hav Very dishonest people. I cannot trust any of the good rating on this dealership. They are not professional and not true to their word. You will have better experience to go somewhere else and buy a car. The General Manager and Sales staff is not worth your time. You ARE NOT getting good service or deal. Go to another dealer even you have to drive little far. More

These days I never new sales people do a switch and bait. This dealer and sales people are not trustworthy. Do not drive there and go to other dealer ship. Jose Aldana over the phone and confirm a price o This dealer and sales people are not trustworthy. Do not drive there and go to other dealer ship. Jose Aldana over the phone and confirm a price of the car before I drove there. At the end they want to increase the price of the car. The manager Tom Levin is even worst person. The manager TOM LEVIN does not care about customer and the situation of wrong doing by the sales person. They will offer one price and later they will say that sales person make an mistake. Seems all sales person makes the same mistake all the time. This is very typical. Go to volume dealership where they will sell you with honest. This dealer is out in Redland and seems to attract customers always offer lower price over the phone to make sure you come to the dealer ship. Their internet sales department is the worst. Do not trust what they say and their advertisement. The list 10 cars for $9,999 and use radio station to attract customer, but this is fake. The out the price is over $13000. Do not waste time and go out there. More

I was searching for a new car, and fell inlove with the Versa, the price was good, the car looked good, and the gas mileage was even better and it was an overall great car.I originally found Metro Nissan o Versa, the price was good, the car looked good, and the gas mileage was even better and it was an overall great car.I originally found Metro Nissan of Redlands through Capital One. i am really glad i chose to go there. The people were nice, Steve was busy with another customer, so Todd helped us, he was very nice and knowledgeable. They only had black in stock and i did NOT want a black car with light interior, so they searched around and found me the color i wanted. i was very pleased with the service i received at Metro Nissan. when i am in the market for another vehicle i will definitely return to Metro Nissan, and would recommend to friends and family. very pleased with my new car! :) Thank you Todd! More

Great customer service. Mr. Burns took the time to get tot the price I wanted without the usual sales pitch. The vehicle was delievered promptly without any issues. tot the price I wanted without the usual sales pitch. The vehicle was delievered promptly without any issues. More

Started off kind of rough w Diego but Tom, and Bill stepped n and helped out tremendously!!! They really helped me out w my tire issue. I bought a new car and 7 months later the tire has a ball on the stepped n and helped out tremendously!!! They really helped me out w my tire issue. I bought a new car and 7 months later the tire has a ball on the side wall. I just didnt see hw it was my fault it seemed more like a defective tire. In the end it looks like maybe my wife or i could have run over a small pot hole. But they still helped out. More