Nissan Of Redlands

As a first time car buyer the service at Metro Nissan of Redlends was beyond exceptional. As soon as I was introduced to Jose Aldana, he ensured that I had all my questions answered. He walked me through ev Redlends was beyond exceptional. As soon as I was introduced to Jose Aldana, he ensured that I had all my questions answered. He walked me through every detail of the car I was interested in and was very knowledgable about the business in general as well as what I could expect as a first time buyer. It is rare that you walk into a car dealership and not feel a sense of urgency around a purchase or pressure to commit, Jose was professional and set me at ease with all concerns. As a customer to metro Nissan of Redlends, I can say that not only am I happy to call this dealership my home but thankful for the quality of customer service Jose provided me with. Thank you very much! More

I had a great encounter at Metro Nissan (Redlands). I must say this it has been a while since I've visited a deal but the dealership it's self was very clean! I had an AM appointment and they had the ind must say this it has been a while since I've visited a deal but the dealership it's self was very clean! I had an AM appointment and they had the individual cup (coffee maker)...Awesome! Sorry, but the "little" things do matter. Moving on to my experience with Art Lee. He is and was extremely informative, very straight forward and professional; an "Awesome link in the Nissan (Redlands)chain" He dealt with me and I felt his desire to help me get the car I really wanted all the while making sure I had what I needed to make an educated choice on the vehicle I purchased. No pressure at all. I loved how he knows his business so well that when he gave me my check list (items to bring in); he included everything! No, calling back multiple times to add on th the list. The 5 items he asked me for was truly all he needed to completely process my application. I didn't have to be there 3 & 4 hours. Oh my goodness... (I think that was the greatest improvement in car sales to date)!Don't know if it's like that everywhere but...I'm glad Metro Nissan Redlands is! I also have to give Finance a very BIG "Thumbs up"! Kaye not only knows finance but she really knows cars! She is an great asset to your sales team and I'm sure I won't for get this experience for a long time to come!! The only way this experience could have been any better is... if I happened to get my new car for "Free"!! : ) More

Art Lee is the Internet/Fleet Manager who helped me. He was very professional, knowledgeable, and easy to work with. I received about 15 internet prices from dealerships in a 50 mile radius and Redlands Ni was very professional, knowledgeable, and easy to work with. I received about 15 internet prices from dealerships in a 50 mile radius and Redlands Nissan was the lowest. Art and Redlands finance department were very fast! I was in and out of the dealership and driving my new car in less than 40 minutes. More

My experience with Metro Nissan was good, but it would have been great if we could have done away with all the back and forth on the financing, price etc. We had to come back three separate times before have been great if we could have done away with all the back and forth on the financing, price etc. We had to come back three separate times before finally coming to an agreement on 0% finanacing for 5 years with $13,000 down. They really could have made that offer the first time we were there instead of making us come back three times. But, it was not Mike Gherardi who did this, it was the assistant manager or the owner who did this. More

I worked with Art Lee and the amount of detail he paid to our needs and our situation went above and beyond what I expected. He meet all or our needs and worked with us on what would be the best deal. He sho our needs and our situation went above and beyond what I expected. He meet all or our needs and worked with us on what would be the best deal. He showed different available options and never complained when we asked questions. I would recommend him to any of my friends who are interested in purchasing a Nissan Vehicle. More

Art and Metro Nissan of Redlands went above and beyond to help get me in my car. I'm so very excited to finally have a car in my name. YAY! Art, you are heaven sent. I know I couldn't pass up the deal yo help get me in my car. I'm so very excited to finally have a car in my name. YAY! Art, you are heaven sent. I know I couldn't pass up the deal you gave me. I've already given your card to couple of my friends. Thank you! More

GREAT dealership! Customer Service was great. I was helped by Art Lee (in Internet & Fleet Manager). He was kinda and helpful. He answered all the questions i had about the car i purchased. I was also helped by Art Lee (in Internet & Fleet Manager). He was kinda and helpful. He answered all the questions i had about the car i purchased. I was also helped by Tony Sabatino (in Sales & Leasing). Overall Experience was great. Quick and easy. They made my car look great. Very satisfied! More

Art was fast, fun, and friendly. He was willing to work with us to keep our payments low and affordable. The dealership was clean, nicely decorated for the holidays, and the free coffee and water were appr with us to keep our payments low and affordable. The dealership was clean, nicely decorated for the holidays, and the free coffee and water were appreciated. We were recommended to go by a family member who also received excellent customer service. More

I was very very satisfied with my salesmen art lee he made the whole process just the way i wanted it,hes very knowledgeable,respectful,and he went out of his way to make me and my daughter feel very com made the whole process just the way i wanted it,hes very knowledgeable,respectful,and he went out of his way to make me and my daughter feel very comfortable.i would definetly recommed to my family and friends. More

I HAVE BOUGHT 3 VECHS FROM THIS DEALERSHIP & HAD SERVICING TO 1 MY EXPERIANCE WITH THE SALES DEPT SALESMAN ART LEE HAS BEEN EXCELENT IVE JUST COMPLETED THE PURCHASE OF A 2011 FRONTIER P/U TODAY &LAS SERVICING TO 1 MY EXPERIANCE WITH THE SALES DEPT SALESMAN ART LEE HAS BEEN EXCELENT IVE JUST COMPLETED THE PURCHASE OF A 2011 FRONTIER P/U TODAY &LAST MONTH THE PURCHASE 0F A2011 JUKE MY OVERALL EXPERIANCE HAS BEEN OUTSTANDING IN ALL ASPECTS OF THE DEAL&DEALING WITH THIS DEALER & ART LEE AS I SAID PREV MY 1ST VECH FROM THIS DDEALER WAS A 2008 ROUGE SO MY EXPERIANCE WITH THE SERVICE DEPARTMENT HAS BEEN VERY GOOD WETHER FOR SVC OR RECALLS I WOULD AND HAVE RECOMENDED THIS DEALERSHIP& SALESMAN ART LEE More