Nissan Of Union City

I went in for a oil change and tire rotation and it always takes around 3 hours for some reason. A few weeks later I noticed two of my Michelin tires were replaced with another brand. After numerous ca always takes around 3 hours for some reason. A few weeks later I noticed two of my Michelin tires were replaced with another brand. After numerous calls everyone dodged me and Marlon, my service rep never reached out. I'm done. Never going back. More

TL;DR - Shady, incompetent, juvenile, scam-artists. Car in the repair shop the next day. Keep away from these scoundrels. If you want to feel like an idiot after buying a car, then nissan of union city in the repair shop the next day. Keep away from these scoundrels. If you want to feel like an idiot after buying a car, then nissan of union city is the place for you! Just 10 miles off the lot and three issues arose with my vehicle that weren't present in my test drive. I don't know how they jerry-rigged the vehicle to maintain a good first impression because I'm unfamiliar with how crooks operate. If your salesperson is Cameron Gaines (Cam), immediately ask for someone else! I knew more about the vehicles I went to see than he did. We barely made anything more than small talk because every time I asked him a question he didn't know the answer. Luckily I had a friend who already owned the car I was looking at and was familiar with it. Sadly, I didn't inspect the car thoroughly enough. Now I'm paying for it. Cameron Gaines is a scammer, as is the dealer fee (which is twice the GA average). He doesn't give a crap about you, he's not interested in finding the right car for you, he doesn't care about your wants and needs, and he doesn't go the extra mile to help you make an informed purchase (let alone a full mile at all). Cameron said they would make two credit pulls, which is what I asked for, and they made three. Cameron said he would have a second key for me the next day, they didn't. Cameron said he would be there the next day, he wasn't. Cameron said the vehicle had just been inspected, and I had low tire pressure (which ended up being 20 out of a max 44 PSI) once I made it several miles off the lot. Cameron Gaines said I reminded him of people from his home town. I wonder how much he hated those people. Again, if you're approached by Cameron Gaines, WALK AWAY. The dealership doesn't give a crap about you at all. These people want your money and that's it. When returning the next day, no one could get Cameron on the phone about the second key, the manager talked to me via a middle-man, and the salesperson himself treated me like he couldn't care less about my situation. No one cares at all. They didn't want to make right the situation, didn't offer any advice or help whatsoever. They said too bad, and walked away from me. They treat you like a floor mat, and nothing more. In addition, the staff are all frequently lounging around like a pack of wolves waiting to strike on the next person to enter the lot. They constantly are fooling around, yelling, and goofing-off. Even if they're right next to you when dealing with a salesperson, trying to converse, the other staff is obnoxious and boisterous. NO ONE has any respect for you or your business. The ONLY person who does their job with no BS at this dealership is the man in the back right office, right next to the service shop, who does your down-payment and final paperwork. He definitely isn't a talker, but he zipped through the process with ease and corrected an error in the paperwork before he could blink twice. Best person in there. Didn't catch his name After I post this review on every review site possible I'm going to negotiate getting out of the deal. I'm working with someone who knows the state and federal laws and they've found several glaring issues. Will update with the outcome. More

Nissan South Union City made me drive 12hrs to pick up a key. I’m so glad I video recorded and documented everything on you tube, J Sandifer. key. I’m so glad I video recorded and documented everything on you tube, J Sandifer. More

The Services is terrible in Union City the owner/ manager seem not to follow up with the clients concerns and complaints I was treated badly seem not to follow up with the clients concerns and complaints I was treated badly More

I will not recommend to anyone! I regret getting a Nissan being a 2019 I’ve had problems with it as in paint flaking off and bubbling. You call that a poor paint job. I also was told by Marc the day I purcha being a 2019 I’ve had problems with it as in paint flaking off and bubbling. You call that a poor paint job. I also was told by Marc the day I purchased that anything that happened to my tires would be under warranty well I called and was told by a female she’s never heard of such thing. Upon leaving that day I noticed a scratch and notified Jessica she said she would get it taken care of, that never happened. Once you leave the lot with your purchase they could care less from there. More

I purchased my 2018 Armada at another dealership. I came to Nissan Union City because the car was still under Warranty. I met Lamont When I pulled in the service bay. He took my information and I left the to Nissan Union City because the car was still under Warranty. I met Lamont When I pulled in the service bay. He took my information and I left the truck there for the repair. The truck needed a computer update. He updated it at no charge. The next time I went in for an oil change Lamont greeted me by my name. I got an oil change and tire rotation. He told me they did not rotate the tire because I needed new tires. He told me I did not have to get them that day but I needed them. I got them that day for safety reasons. Lamont kept me informed while I was waiting. Several weeks after I got tires my battery went dead while I was out. I contacted the number giving to me for roadside assistance and was told the car was not registered to me and they could not tow me. I was upset so I contacted Lamont who without a blink of an eye asked for my location. As we were speaking the other roadside assistance called advising they would be there in 45 minutes. I clicked back to Lamont thanked him and told him roadside assistance was coming. He called me back after 6 and I advised they had not come yet but my husband had just arrived to my location, he jumped me and I was on my way. Never have I had a service advisor care so much. He was going to tow me from McDonough to Union City free of charge so I could get a battery. I am humbled. People forget what you say but remember how you made them feel! More

Sneaky My daughter wanted to get her car refinanced, She called and was told she needed to do it in person. Appt. was at 9, we were there for3 1/2 hrs. They My daughter wanted to get her car refinanced, She called and was told she needed to do it in person. Appt. was at 9, we were there for3 1/2 hrs. They do not finance anymore, which they should have told her. They were only trying to get her to trade her car to make a sale or do a lease. They don’t tell you this on the phone they wait until you get there to play you. Real sneaky, but I had their number. They said they got rid of the bad apples, watch out for them. We wasted our time on Saturday morning. And by the way the salesman was Jaleel and his manager. Don’t let them talk you into anything other than what you go there for, BE AWARE! More