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Nissan Of Union City

Union City, GA

2.2
195 Reviews

4080 Jonesboro Road

Union City, GA

30291

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195 Reviews of Nissan Of Union City

July 18, 2022

I recently went to this dealership where I was offered a approval for a 2017 Nissan Altima. I was reading in my 2013 Chevy Malibu and had a down payment of 1500. I was approved signed my contract on that da More

by tlmaddox82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KD, Clyde
Jul 21, 2022 -

Nissan Of Union City responded

Hi Tlmaddox82, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 964-4900. We look forward to hearing from you.

Jul 21, 2022 -

tlmaddox82 responded

I can be reached via telephone at 470-445-1961

July 14, 2022

I bought a 2018 Jeep Compass in December of 2021. I was told it was still under warranty and also had an extended warranty. Found out today the basic warranty expired in October of 2021 and there is More

by eyreing07
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine Kesler
Jul 15, 2022 -

Nissan Of Union City responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

Jul 15, 2022 -

eyreing07 responded

What are you going to do to fix ny issue

Jul 15, 2022 -

eyreing07 responded

What are you going to do to fix my issue

July 06, 2022

Sent my car for a diagnostic, was told i would be the first car serviced the following morning. I couldn't get anyone on the phone for an entire week to give me an update or price. Wait time on phone wou More

by Fed up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Princess McGrady
Jul 08, 2022 -

Nissan Of Union City responded

Fed Up, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We would like the opportunity to make this up to you. Please contact our manager at (770) 964-4900 so we can make your experience a positive one.

June 01, 2022

Absolute worse service. My son brought in his car to have regular maintenance before he leaves for college. The car now has issues with all the warning lights. No one has b More

by kridg84275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one was able to help. Totally incompetent service department, Michael Greer, Leah Simonds, Amy Pitts, Princess McGrady, Lamarques Williams
Jun 03, 2022 -

Nissan Of Union City responded

Hi Kridg84275, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 964-4900.

May 01, 2022

I have been going to this dealership for service since I purchased my truck in 2018. This past Friday I went there for service and noticed my interior back light was on after I got home. I'm not sure why so More

by N. Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chantel
May 02, 2022 -

Nissan Of Union City responded

N. Jenkins, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 964-4900. We look forward to hearing from you.

April 26, 2022

I came in on yesterday which was 4/25/22 to get a diagnostic and oil changed. I left their with a piece of my front end hanging off until it came off my car on the highway and I took my car too anoth More

by Sonja Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chanel Ross
Apr 28, 2022 -

Nissan Of Union City responded

Sonja Martin, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Warren Ali or us at (770) 964-4900. We look forward to hearing from you.

February 28, 2022

Worst place ever I’m a loyal customer bought a brand new 2018 car in 2018 with no problems the moment i tried to trade it in this year (2022) i get all type of hassle about the car different sales people te More

by Bshontavis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Neal
Mar 03, 2022 -

Nissan Of Union City responded

Hi Bshontavis, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (770) 964-4900 at your earliest convenience and we will do our best to resolve this with you.

February 02, 2022

I bought 2 brand news vehicles and both times, they lied, gave me bad deals with more lies. NOTHING THAT THEY SAY CAN BE TRUSTED. They lack professionalism and will get a "in the hood street attitude" when y More

by Jay D
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The General Manager in 2011 and 2013
Feb 04, 2022 -

Nissan Of Union City responded

Jay D, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 964-4900. We look forward to hearing from you.

Feb 04, 2022 -

Jay D responded

I heard that same response after buying the first brand new vehicle and was very dissatisfied. The dealership strung me along with more lies and excuses and out of desparation to get a better deal they convinced me by promising thst if I kept my current vehicle for atleadt one year, then two years that they would rectify the damage on that vehicle. Only to get to the second year, more lies and excuses then was told the only way they could make wrong right was to put me in another new vehicle with better financing and etc. That was another big lie that I believed and bought another knew vehicle that ALL of the old bad debt from the first vehicle was carried over into the second vehicle, so they just camouflaged the bad and made it worse with the glam and shine of the new. Now mind you I came with not just an high but an excellent credit score. And the financing was horrible. When I attempted to get the car refinanced through the credit union and other banks I was told because of that large carry over that I would only get financing for the value of the car. So I was once again STUCK with the new vehicle plus an additional 13000 in debt from the first vehicle. Oh by the way their solution down the road was they had a program to lower the debt. But it turned out to be lower the payment and then added another 2 1/2 years to the debt of the car. With anger and frustration I had to blame myself for trusting the lie after lie after lie with this dealership from the sales person to the finance dept to the GM. I sucked it for those 8 years not to mention the other 2 years with the other car. So this has been a 10 years journey with Nissan South of Union City 4080 JONESBORO RD that has been the journey from xxxx ON ELM xx. BUYER BE AWARE!

January 12, 2022

All I can say is LIES! Scammers! Anything for that commission! Shut them down! Now! They sold me car without telling me they downgraded my trim & gave me a completely different car from that I tested More

by Still PissedOff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ricardo!
Jan 19, 2022 -

Nissan Of Union City responded

Still Pissedoff, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

October 16, 2021

I went in for a oil change and tire rotation and it always takes around 3 hours for some reason. A few weeks later I noticed two of my Michelin tires were replaced with another brand. After numerous ca More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlon
Oct 22, 2021 -

Nissan Of Union City responded

Sandy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (770) 964-4900 at your earliest convenience and we will do our best to resolve this with you.