Nissan South Morrow

STAY AWAY FROM THIS DEALERAHIP!!!! They advertised on the radio and this place is full of BS! I did a credit app with one of their sales people over the phone and the guy told me that I was approved. I told radio and this place is full of BS! I did a credit app with one of their sales people over the phone and the guy told me that I was approved. I told him that I only had 1200 to put down and he said that was fine and that is all that I needed! Needless to say that I was going back and forth with this sales person for over 2 weeks. He was unprofessional, barely returned any of my calls, was always full of excuses and every time I talked to him he always quoted me a different amount for the monthly payments. So I decided to not deal with him and spoke with his manager who apologized and told me that he would work with me from now on. I advised him of the down payment that I had and the amount that I was comfortable paying. (Because he asked me). He re-checked my credit (not sure why but he seemed like he was trying to help so I was ok with it) and told me that I was approved, the down payment that I had was more than enough and scheduled an appointment for me to come out and get a car. The previous salesman called me the following day, AT MY JOB, and said "Why did you tell my manager that I wasn't helping you?" He was irate, rude and I had to hang up on him before he started yelling. I called his manager back, explained what happened and he assured me that he was going to take care of the situation. I had a co-worker (that I had to pay to take me out there because the place was an hour away from my job) take me out there and we looked around the lot at the cars. We went inside, looked for the manager and was told to have a seat. When he joined us he told me that I would need more than 1200 down. Once again, I was lied to but I kept my composure because I needed a car. He asked me how much could I put down. I told him 1500. He said ok and left to pull up a list of vehicles in my price range. While we were waiting another guy had come in to inquire about purchasing a car as well. He was lied to...as well! He became loud and advised the salesman that he wasn’t going to do business with them! That should have been a red flag for me, but it wasn’t. I needed a car. The manager came back with the list and walked us outside. He pointed out a 1999 two door pick up truck that looked like a Tonka truck! I said no, that's not what I want. He then showed me a 2000 Saturn that wouldn't even start to do the test drive. I told him no! We went back inside and he told me that those were the only 2 cars that he was going to offer and he was going to need at least 2500 down! I was so upset because now the manager lied to me and was trying to offer me junk. He also stated that the payments would be 400.00 per month for 5-6 years! WHAT??? So I left. PLEASE...DO NOT GIVE THIS DEALERSHIP YOUR BUSINESS OR MONEY!!! More

NISSAN SOUTH, MORROW, GA.: I went in for a part (catalytic converter) in May, 2011 for "check engine" light to go off so I could get inspection required in Ga. My mechanic (not Nissan) had just ru (catalytic converter) in May, 2011 for "check engine" light to go off so I could get inspection required in Ga. My mechanic (not Nissan) had just run the test to determine what it needed right before and had called and spoke to Richard at Nissan about it. He had hoped to get a code to clear it until I could get it fixed so I could get inspection done, because I was very ill and emission test was due the next day (my birthday). My job requires driving and it's important I stay legal. Richard said I'd have to bring to them for a diagnostic. By the time they got through "fixing" it, they had NOT replaced the part I went in for, but replaced two more parts, including computer!! (mechanic pointed out they didn't even give me a new computer but refurbished and charged $1018.00 for just that part!). They also replace another part (throttle, I think) and that bewildered my mechanic...made no sense to him. The total I ended up paying was $2,108 for a 10 year old car! The parts they replaced, with diagnostic aside, were not necessary for check engine light to go off. It's questionable whether these even showed in their diagnostic but regardless, the part I went in for was the FIRST (and only necessary) thing that should have been replaced, but they didn't. And the next day the check engine light came back on! I took car back (and ended up being hospitalized later that day, eventually having surgery as result of illness...that's why it took a while to try and resolve. But I've spoken to Richard about this several times, including shortly after I'd taken car in). Since my health has gotten better, I've tried and tried to talk to Nissan South and their home office with NO results. They keep saying to go back for a diagnostic (at first they wanted me to pay for another!) and if 2 parts (which they shouldn't have put on in first place) don't work they'll replace. They're missing my whole point! They didn't fix the part that needed fixing in the first place, so why would I take it back for that!? I asked for enough money ($1,000, Richard said it'd take) back to get my mechanic to fix....I don't trust Nissan South. But home office is like a parrot...only repeating what Nissan South says and not listening to concerned with my complaints. Guess they don't care to check and see the BBB rating and complaints against this dealership. I like Nissans and had thought of one day purchasing a new one, but rethinking that!!! If you can't get the home office to help, then your hands are tied....outside of the hassle of taking legal action or doing consumer complaints to protect others from same fate. When I told Richard my mechanic said the part I took it in for should have been the FIRST thing replaced and only) Richard didn't deny that. He said they didn't know about the catalytic converter because it didn't show on their original diagnostic. It happened after I left there (ridiculous). But when my mechanic and I looked at their paperwork they'd hand written in that the car needed a catalytic converter in Bank 2 (same thing my mechanics diagnostic had shown). That was noted on the first day I took it!, so they did know! My mechanic said I have the right to know the code of Nissan's diagnostic. When I asked Richard over the phone about it recently, he claimed he didn't have it (even though he could see the rest on computer) and would have to get it (I believe he meant "come up" with a code for the two parts they replaced...why didn't he show me the codes to begin with?). I have asked the home office for just the money back to cover the catalytic converter (again, $1,000, Richard said). With what they charged ($2108) I'm still in the hole for what I needed. I want my mechanic I trust to do the work! I have seen many complaints on them, and they have a "F" rating with the Better Business Bureau. The BBB noted their failure to respond to customer complaints. Why am I not surprised!? I would NOT do business with this company! JW, Georgia More

This Dealership is have no Integrity whatsoever. The Manager Chris White made promises and then lied and did not fulfill his word. As a U>S> Army Veteran, I ased all to stay away from this type of pacti Manager Chris White made promises and then lied and did not fulfill his word. As a U>S> Army Veteran, I ased all to stay away from this type of pactice from a general manager. I would not reccommend this dealership to any of my brother and sisters in Arms..... Integrity is what we as Americans value. More

Nissan South has an advertisement on 102.5MyPraiseATL that guarantees you a car before leaving or you will get $3500 cash. Well I didn't get a car nor cash...wasn't even offered. During the process I a that guarantees you a car before leaving or you will get $3500 cash. Well I didn't get a car nor cash...wasn't even offered. During the process I asked who would finance my car; I was not supplied with an answer but they wanted me to give them insurance info as if they were pushing the deal through but with no one to finance the car. It was a very stressful situation. It was like they were trying to get me to sign on the dotted line without giving me answers that satisfied me. What really turned me off was the statements made from the sales manager. I apologized for wasting their time and he said, whether you came in or not we were going to sell a car so we didn't depend on you. Bummer. I went later that same day to another dealership and got a car, no problems. More

I bought a new truck. It was missing fog lights that i paid for. talked to sales manager(Mr. White) and he would not honor the dealer sticker because i got a "great" price. Filed complaint with nissan nor paid for. talked to sales manager(Mr. White) and he would not honor the dealer sticker because i got a "great" price. Filed complaint with nissan north america, they could not help because dealership independently owned. The finance man mr dollar got mad because i would not sign the contract until i check the price of insurance. If i had the choice to do over again I would shop elsewhere. I have called 4 time wanting to speak to the owner and left a message at both of his dealerships Nissan South in morrow GA and nissan south union city and no call back yet 2 weeks. More

worst experience of a lifetime. Dealership had a promotion for a car sale for 99.00. First come first served on a sat. morning. My good friend waited all night long, first in line for the promotion. promotion for a car sale for 99.00. First come first served on a sat. morning. My good friend waited all night long, first in line for the promotion. at 5:30 am, a car pulls up and 3 large males get out. They tell my friend they are first in line and when he refuses, they physically throw him to the end of the line of 20 or so people there. The security guards just watched. Regardless of what he said and witnesses said, those 3 got the 99.00 vehicles. They also refused to review the security camera tapes and although he never even raised his voice and we only asked to see the owner, the manager told him he was calling the police on HIM. After this, we can only assume the promotion was a scam. More