Nissan of Bakersfield

HORRIBLE CUSTOMER SERVICE!!!!! They say they will call when your vehicle is ready and they don’t. They told me I needed brakes in the rear of my vehicle so I had my dad change them They say they will call when your vehicle is ready and they don’t. They told me I needed brakes in the rear of my vehicle so I had my dad change them and they were fine. Still had half of the pad left. They are very rude there. I will never go back. I will drive to Visalia to Groppetti where they are much more friendlier and have more reasonable prices. I will not be returning here. More

Oil change Service was ok, just wish the service guy would of explained the findings, front shock requires immediate attention. I was not told about that. I was Service was ok, just wish the service guy would of explained the findings, front shock requires immediate attention. I was not told about that. I was looking at my paperwork when I got home and seen that it needed attention More

Great customer service Every time i take my car in to be serviced, Ariel is always so kind & helpful. He makes sure I am always satisfied with my experience & takes good car Every time i take my car in to be serviced, Ariel is always so kind & helpful. He makes sure I am always satisfied with my experience & takes good care of my car, More

Good service manager Fileto Overall I had good service from Nissan of Bakersfield especially with the service manager Raul he made sure that everything was done by checking up on Overall I had good service from Nissan of Bakersfield especially with the service manager Raul he made sure that everything was done by checking up on the work and inform me of what it needed and what it would cost which I appreciate it made sure that everything came out as it should have been or I just should be I truly appreciate his service and doing his job to the upmost thank you More

Took my car in fur oil change and tire PSI correction I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the s I took my car in for an oil change and PSI correction to my back right tire, as it was showing low air. Oil was changed, tires were rotated, and the service advisor assured me they found no nails and it holes in my tire. A few sars later I had to take my car back in due to that same tire being completely flat. I spoke to the manager Alex and informed him of the previous work. Alex had my tire dipped to further check for any holes in my tire. None were discovered. I explained to Alex, why wasn’t this performed the initial service? I also noticed the tire that was flat before I took it back the second time did not match my other tires as far as the wear and tear. As well as the tire brand names. After the second visit I noticed my original tire was put back on. In conclusion, Nissan Altima of Bakersfield service department either accidentally put the wrong tire on my car or purposely did it in hopes I would spend more money by purchasing a tire with them. I am not going to take my nisssn here for anymore services, as I now doubt the honesty and integrity of the work the service department performs. More

Service was great The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn’t understan The service provided was amazing. It was my first time ever going into Nissan and figuring out what was wrong with my car, at first I didn’t understand what was wrong but Ariel gladly helped me out through the whole process. Would recommend Ariel to everyone! More

Loved my rep Our rep was fantastic he’s wasn’t pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us under Our rep was fantastic he’s wasn’t pushy or arrogant like some car salesmen can be he understood our needs and wants and took his time helping us understand everything involved. More

Awesome staff. The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appr The sales man, David, was great. He was patient and kind. Helped me to feel comfortable with my decision. We are very happy with our purchase. We appreciate sales men like him. He is definitely a vital part of your company. More

Oil Change Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this Made an appointment at 4:45, took my car in an hour before my appointment. Service still took an hour. Although Ariel was not my service provider this go around, I appreciate that he acknowledges people who he has helped out before and goes out of his way to say hi. He is the reason I will always come back in the future for any service on my car. More