Nissan of Boerne
Boerne, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 266 reviews
Had a wonderful experience, got the vehicle I needed without the heavy pressure. My salesman was wonderful, kind attentive, and got me exactly what I needed. without the heavy pressure. My salesman was wonderful, kind attentive, and got me exactly what I needed. More
I went in to buy a truck and they kept playing the finance manager game over and over. Salesperson was more interested in his phone than me. Told them what I wanted and did not get anything that I a finance manager game over and over. Salesperson was more interested in his phone than me. Told them what I wanted and did not get anything that I asked for. They also are not negotiating on price and want to up sale all kinds of expensive extras. Avoid this dealer…better to go to San Antonio. More
I just got home after a 3 hr drive each way from Laredo for nothing!! I will not buy a car or recommend anyone to Nissan of Boerne. My wife bought her Pathfinder there almost a month ago and was told they for nothing!! I will not buy a car or recommend anyone to Nissan of Boerne. My wife bought her Pathfinder there almost a month ago and was told they would fix the chips in the windshield. I called yesterday looking for our salesperson Jorge and I was told he was off and he would be back tomorrow. So i drove up there today since he told me he checked with his manager and that I can come in anytime. Well I arrived this morning at 9 am and was first told he was off and then told he would be there by 12 so we left to do some errands and eat lunch. We came back around 1 and was directed to his office. When i got to his office a man sitting at his desk told me he was off all day today and thats why he was using his desk. I don't appreciate the lies and not communicating with me that he would not be there....my family and I were so upset that we just left the store and we will never be back!! All this happened on Monday and Tuesday then on Wednesday I call the dealership and I was told it was there day off. I glad I didn't drive up there again. More
As loyal customers to this dealership purchasing 3 cars then get 3 of our kids to purchase vehicles from them they would give us referral fees for this and nothing. Working with Eddie salesperson and Jaco then get 3 of our kids to purchase vehicles from them they would give us referral fees for this and nothing. Working with Eddie salesperson and Jacob salesperson manager got no response back and blaming back off so after months of this going on I decided to write the review and not shop here anymore. Hope the owner of this dealership see this can contacts me to give a piece of my mind on how his dealership is ran so be careful on where you shop for vehicles and trust to become a " Loyal " customer. More
Thank you to Bryan Arms for the care that you took in helping me to select a vehicle. You treated me as family and walked me through each step of the process. Thank you for the uplifting conversation and helping me to select a vehicle. You treated me as family and walked me through each step of the process. Thank you for the uplifting conversation and speedy process In this, transaction, I have gained a friend.. Thank you, thank you, thank you. More
Warning! Do not purchase a vehicle from there. Car needed a transmission within 3 days of purchase as well as other major issues. They kept my vehicle for Do not purchase a vehicle from there. Car needed a transmission within 3 days of purchase as well as other major issues. They kept my vehicle for three weeks as I had purchased extended warranty and they did not want to help cover overage. No one would call me back. I had to personally go to dealership to try and get some help. Service claimed it was a sales issue and Sales said service needed to address. Over a dozen messages calls, text, online emails and still nothing. By far the worst customer service I have ever experienced from a car dealership. The repair estimate was more than the value and they still didn’t care to help. Needless to say, I took car and found someone else to help me with my repairs. Never will I return and I have advised all my family and friends not to buy from there. Please listen to my warnings as I would hate for anyone to be caught in the nightmare I experienced. More
I found a Pro X4 with all the features I wanted on Nissan of Boerne's website. I requested through the chat for a salesperson to contact me via text. Within 10 minutes, Demetrius Hatten reached out. H Nissan of Boerne's website. I requested through the chat for a salesperson to contact me via text. Within 10 minutes, Demetrius Hatten reached out. He was friendly, answered all my questions, and provided helpful information about a few topics I asked about. After some back-and-forth texting, we agreed on terms that worked for both the dealership and me. We scheduled to pick up the Armada the next morning. I arrived with my lively toddler, and from the moment we stepped in, we were greeted with warmth and friendliness by the staff. Sales Manager Anthony even came over to say hello, making us feel right at home. We were in the finance office about 20 minutes with Tori, who was also showing Lawrence how to do a lease. Their kindness and expertise made the process smooth and surprisingly enjoyable, despite a sudden migraine brought on by the weather. All in all, my experience was painless and filled with genuine hospitality. I’m excited to say I will definitely be returning to Nissan of Boerne—where friendly faces and top-notch service make car buying a pleasure! More
It was downhill the moment we got there. Was pulling into space when Luis walked in front of me and gave me a dirty look like I did Something wrong. Told my Sales rep, Marlon (who tried to Was pulling into space when Luis walked in front of me and gave me a dirty look like I did Something wrong. Told my Sales rep, Marlon (who tried to make things right but they wouldn't let him.) that I would not wok with that man. Marlon was new so he told them and they assigned Jorge. This dealership is unprofessional. Does not provide any kind of contract, asked for inspection report and got a quickly printed paper showing oil change. Questioned figures and Jorge proceeded to talk down to me like I didn't know how to to. do math. Do not honor word..keys need new batteries was told they did not have so I had to buy. Jorge said if that doesn't work he would get me new key. WELL THAT DIDN'T HAPPEN, WAS TOLD I BOUGHT CAR AS IS! I DO NOT RECOMMEND NISSAN OF BOERNE IN ANY WAY, SHAPE, OR FORM. They are very deceitful. However, Marlon was very professional and courteous. I would suggest he leave this company and go to a reputable dealer before they corrupt him. More


