Nissan of Canton

Best experience ever! Everyone was extremely nice, the whole process was fast. I ended up leaving with my dream car. They helped me with the whole process, even with the in Everyone was extremely nice, the whole process was fast. I ended up leaving with my dream car. They helped me with the whole process, even with the insurance company. They algo gave my 4 year old a cute toy car to take home. More

RE: Kudos to Kevin and Jeff I purchased my Nissan Murano from Gerweck Nissan in Monroe, MI approximately one year ago. My front radar system malfunctioned. The service advisor I purchased my Nissan Murano from Gerweck Nissan in Monroe, MI approximately one year ago. My front radar system malfunctioned. The service advisor Jeff from Gerweck told me they could not repair it and referred me to Nissan of Canton. Needless to say, I was not happy to have to drive 40 miles out of my way to have it repaired. On 07-25-19, I went to Nissan of Canton and was greeted by service advisor Kevin McCarthy. I explained the issue to Kevin voicing my displeasure to him. Kevin was very professional and kind to me through my rant. The problem was resolved by Kevin and service Tech Jeff Helt. A HUGE thank you to both these gentlemen. They are five star people. I highly recommend people to see Kevin McCarthy at Nissan of Canton, 42175 Michigan Avenue, Canton, MI 48188, TX: 734.495-1000. More

Front End Work Love my service from Tricia and Kevin they are the Best Ever I feel like we are family and just met them yesterday. They are both friendly and helpful Love my service from Tricia and Kevin they are the Best Ever I feel like we are family and just met them yesterday. They are both friendly and helpful. I so glad it was them who service me. More

Car service: oil change I had an appointment at 7:30 AM for oil change. Since I took appoint I don’t have to register at the desk. I requested full synthetic oil change. It i I had an appointment at 7:30 AM for oil change. Since I took appoint I don’t have to register at the desk. I requested full synthetic oil change. It is expensive but the lady at the desk applied coupon. It cost me less than regular oil change. The staff are very cooperative and answered my technical questions regarding my. The car battery. More

Excellent The staff was personable and professional. The cost was reasonable and the wait time was short. My car was washed and dried just how I like it. The staff was personable and professional. The cost was reasonable and the wait time was short. My car was washed and dried just how I like it. More

Poor customer service Was told car would be ready to pick up that day but no one called after telling me they would. I called them and the phone rang and rang and no one a Was told car would be ready to pick up that day but no one called after telling me they would. I called them and the phone rang and rang and no one answered. I hung up and called back three more times with the same result. Someone finally answered on the fourth call and told me they would check and call me right back. It was approaching their closing time and I had a long drive there so I asked that they get back to me ASAP. No one called. Called them several more times before getting a person and they finally said the car was ready. I ventured out to the dealership and just made it before closing. The car was ready but the bill was not. I had to wait over twenty minutes for them to find my paperwork and then prepare the bill. Very poor customer service! More

No pressure!!!!!!! I felt relax purchasing my 2019 Nissan ti No salesman pressure!!! Robert shrum and Phil Nelson were excellent salesmen . I felt relaxed and no stress during the whole process of purchasing my No salesman pressure!!! Robert shrum and Phil Nelson were excellent salesmen . I felt relaxed and no stress during the whole process of purchasing my Titan truck. More

Worst Nissan Dealership Nissan dealers got closed (All Pro, MI) from where I leased my car 2 year back and at the end of lease it was very tough to return leased car back to Nissan dealers got closed (All Pro, MI) from where I leased my car 2 year back and at the end of lease it was very tough to return leased car back to Nissan other dealers. I went 5 times to to Nissan Canton, MI dealership and always they made silly excuses and spoke rude. MY friend went to them for service which supposed to be free but they charged money for that because car was not leased from there, while Nissan policy is free service from any dealer. Nissan Canton, MI is the worst Nissan dealership and horrible experience with their staff. I am so pissed off that I bought new GM car instead of Nissan just because of that reason. NISSAN CANTON IS JUNK AND FULL OF xxxx. More