Nissan of Chattanooga East
Chattanooga, TN
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Many thanks to Eric and Brian I had a mechanical malfunction with my 2012 Nissan 370z. Those guys at Nissan of Chattanooga east went way above the call of duty to get my car repai I had a mechanical malfunction with my 2012 Nissan 370z. Those guys at Nissan of Chattanooga east went way above the call of duty to get my car repaired.I've probably had 20 different cars in my life so far and no dealership has ever help me like those guys. And yes. You've guess it. My next car will also be a Nissan!!! Thank so much Nissan Chattanooga east!!! More
Great Service .. with a helpful attitude I received great service and customer care during my most recent visit. Their willingness to assist and problem solve is a major plus for me. I have I received great service and customer care during my most recent visit. Their willingness to assist and problem solve is a major plus for me. I have maintained my 2002 Murano consistently over the years at this location. The new service Manager demonstrates genuine concern, expertise and a willingness to bring satisfaction to the customers. I really appreciate the professional and knowledgeable handling of business while also speaking to people in a considerate manner.It's good being able to expect honesty and the delivery of quality service. KUDOS to this crew! More
Was Shafted Me and my husband looked at a used Honda civic on 06/01/2015. We were told that it we could not yet test drive it because it had just been traded in Me and my husband looked at a used Honda civic on 06/01/2015. We were told that it we could not yet test drive it because it had just been traded in and had to be serviced and cleaned. The salesman told us we could test drive it 1st. My husband asked him if someone else could get it before us and he said "that is not the way we do things around here" The next day the car was not ready. The next day on 6/3/2015 the salesman called me at 9.33 am. He asked if we were ready to come in and I said is it ready and he did not know, but said he would text. He texted me at 9.41 and said it was ready and that someone was looking at it. I called him while we were leaving to go to them and the salesman said it was 1st come 1st serve. That is not what we were told on Monday. Then we went there and a Mother and daughter were in there making the deal, with a different salesman. If we were told the correct info to begin with we would have know to be there. But we were not told that it was ready until it was brought out and someone bought it while we stood out front looking at the car. This was totally wrong. Were are the days of treating people right? We should have been allowed to test drive it and take it to our mechanic as promised First. Then if we didn't buy it or put down cash to hold it, they could have showed it to the other people. The salesman was new and I give him the benefit of the doubt, But, the company or manager and even the salesman have not contacted us since! This was totally wrong!! More
Great experience Buying a car can be stressful, especially when you are a tightly budgeted family. Mike and the other salesmen at Chattanooga East gave us the time we Buying a car can be stressful, especially when you are a tightly budgeted family. Mike and the other salesmen at Chattanooga East gave us the time we needed to think our options through. They also really worked to meet our financial goals while putting us a great car. Thanks to Mike and Darrell for a job well done! More
They listened! To what I wanted! Mike Goza was an awesome salesman. He listened to what I wanted and asked me how I could earn his business. I told him to pay off my trade in. He did Mike Goza was an awesome salesman. He listened to what I wanted and asked me how I could earn his business. I told him to pay off my trade in. He did it. I would recommend him to anyone. More
Fourth Vehicle we've purchased from this dealer Cheryl McClendon, the sales lady, was the most courteous and helpful of any of our purchases. She went out of her way to make our experience special. Cheryl McClendon, the sales lady, was the most courteous and helpful of any of our purchases. She went out of her way to make our experience special. And, the finance director, Ade, made the financial procedure very easy and understandable. This is the best combination of individuals I have encountered when purchasing a vehicle. More
Great Experience Buying our new car Mike was very helpful and worked very hard giving us the best price possible for our trade in and also on the purchase of our new vehicle. We would Mike was very helpful and worked very hard giving us the best price possible for our trade in and also on the purchase of our new vehicle. We would definitely recommend this dealership to everyone. Very family friendly dealership. More
Salesman Review Mike was extremely professional and helpful. We had a few things that we wanted taken care of on the new vehicle we purchased. Mike agreed and they we Mike was extremely professional and helpful. We had a few things that we wanted taken care of on the new vehicle we purchased. Mike agreed and they were completed within 5 days of purchase. Thanks, Mike. More
Wonderful experience for the whole family! would recommend this dealership to anyone. Had a great experience and our salesman was not pushy. We love our new Nissan Pathfinder! Mike Goza was our would recommend this dealership to anyone. Had a great experience and our salesman was not pushy. We love our new Nissan Pathfinder! Mike Goza was our salesman and he was great! We have naught several vehicles And this was our best experience by far.Ade Vaughn was our finance officer and our experience with him was great. More
No pressure at all!!! I had been looking for a car for going on a year, my 96 Infiniti had done me good for many years, but it was time to get a newer car and it was my fir I had been looking for a car for going on a year, my 96 Infiniti had done me good for many years, but it was time to get a newer car and it was my first time actually buying a car.Nissan of East Chattanooga had exactly what I was looking for! I love the Altima I got, it's an amazing car!!! Mike was an awesome salesman! No pressure what so ever. Very professional and even helped me knock $80 off my insurance, and gave me a place to get my windows tented for $50 off. Great experience from all the staff at Nissan of Chattanooga East! Would highly recommend 100% More

