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Nissan of Cookeville

Cookeville, TN

5.0
5,714 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,714 reviews

April 24, 2021

Everyone is very friendly, competent, and helpful. They wasted no time servicing my vehicle. I look forward to getting my truck serviced there again. I'm impressed! More

by ArtProf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez, Steve Jones, Thomas Scott
Apr 26, 2021 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We appreciate your business. We hope you have a great day!

April 24, 2021

Just worked with Walter Lee to lease a 2021 Rogue, Just worked with Walter Lee to lease a 2021 Rogue, Platinum. It was a pleasure working with Walter, who also sold us our previous vehicle. Walter w More

by j.levesque45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Benitez
Apr 26, 2021 -

Nissan of Cookeville responded

Hi J.levesque45, thank you for taking the time to leave a review for us at Nissan Of Cookeville. We're happy we could meet your expectations. We appreciate your kind words along with your business. Have a great day!

April 24, 2021

It was an awesome experience with Nissian. Walter and all the associates were great to work with from sales to finance. Thank you for everything. More

by Becka59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Nissan of Cookeville responded

Hello Becka59, we appreciate you taking the time to leave us this feedback. We are very appreciative of your business and look forward to working with you in the future. Take care!

April 21, 2021

Kept me informed of what was going on while I was waiting. Very curtious and helpful. Omar Benitez was my rep and he did a outstanding job. More

by snotoy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Benitez
Apr 22, 2021 -

Nissan of Cookeville responded

Snotoy2, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We appreciate your business and look forward to serving you in the future.

April 21, 2021

Matthew Cotton provided the best service we had ever had at a auto dealer. He was very kind, informative, and professional on every aspect. Buying cars in the past had been very stressful, but not with Mat More

by jfriddle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cotten
Apr 23, 2021 -

Nissan of Cookeville responded

Jfriddle77, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We appreciate the opportunity to earn your business and look forward to working with you again in the future. Thank you again! Nissan of Cookeville

April 19, 2021

Purchases a 2021 Rogue, didn't have a garage opener on the car ,so I ordered and paid for one. After about 2 months I call and was told we have the part, Took the car in to have it put in. Got home rea More

by James
Recommend Dealer
No
Employees Worked With
Service Manager
Apr 23, 2021 -

Nissan of Cookeville responded

James, We appreciate your honest feedback. After further review and escalation to our management team, we are very thankful we had the opportunity to correct this issue with you. We value your willingness to work with our dealership along with your business. Thank you again. Nissan of Cookeville

Apr 28, 2021 -

James responded

The dealer had someone come to my home, couldn't get the opener to work. Wasn't sure if it was the opener or my equipment. Took my car back to the dealership had a new opener installed, came back, the new opener worked on the first try. The dealership did everything they could to correct the issue. The main thing that hit a hot point, was when I had spoken to someone in the part dept. and was told there was no record of a new opener being ordered for me . In the end everything was taken care. I very happy with the way the dealership handled the iissue.anshttps://www.dealerrater.com/consumer/account/reviews#op

April 18, 2021

We had a great experience when visiting Nissan of Cookeville. We had an awesome salesperson who did an exceptional job showing us the Nissan Titan we came from Kentucky to see. In the past we have ha More

by Angelaknew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Skarzynski
Apr 20, 2021 -

Nissan of Cookeville responded

Angelaknew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We appreciate you coming all the way from Kentucky and doing business with us. Enjoy your Titan!

April 16, 2021

Great customer service, I didn't make a appointment and they were prompt, got me in and out and it was a very easy process. More

by Robin Cross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Apr 19, 2021 -

Nissan of Cookeville responded

Thank you again for taking the time to let us know how we did. We appreciate your loyalty to our service department. We hope you have a great day!

April 15, 2021

Everyone at the dealership were very friendly and knowledgeable of the vehicles. The financial dept was very helpful as well. The service and price is top notch More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Smith
Apr 17, 2021 -

Nissan of Cookeville responded

Hi Brandon, thank you so much for your positive comments about Nissan Of Cookeville! We appreciate your business and look forward to seeing you on the road!

April 14, 2021

Explained everything. Very nice. Waiting room neat and clean. Provided transportation to Hobby Lobby to shop while car was worked on, then picked me back up More

by dianeintn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jones
Apr 15, 2021 -

Nissan of Cookeville responded

Hi Dianeintn, we are very happy to have provided you with such a positive experience! We appreciate your business and look forward to seeing you at your next vehicle service appointment!

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