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Nissan of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
5,809 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,809 reviews

April 21, 2026

We have been doing business with this dealership for about 25 years. They have always been the best, and have the best service department. Derrick St-John is a great salesman and knows the products. More

by ronniebrockette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick St-John
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Apr 25, 2026 -

Nissan of Cookeville responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

We just purchased our 4th vehicle from Cookeville Nissan, we have continued buying here because we always get a fair price and they never pressure you into buying! We will continue buying and have our vehicl More

by Katiebug_girl1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Winningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hollie Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Nissan of Cookeville responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2026

Service is great! A special shout out to Service Rep Austin White who was super helpful and knowledgeable. Kept me informed and explained everything. He checked for More

by JAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Nissan of Cookeville responded

Hello Jah, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cookeville! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2026

Matthew was very diligent in getting a good deal for us. He did a lot of leg work and in finishing the deal. Would highly recommend. More

by wddema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Nissan of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2026

They where fast and friendly about the whole experience and should highly recommend them and will continue to do business with them More

by Kylenkeri29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2026 -

Nissan of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 04, 2026 -

Nissan of Cookeville responded

We are thrilled to hear that you had a positive experience with our team! We take pride in providing fast and friendly service, and we are grateful for your recommendation. We look forward to doing continued business with you. Thank you!

March 25, 2026

We are very pleased with our purchase of a 2026 nissan murano. Our salesman Isaac Hartman made it very easy and helped us with all details. More

by chrisellis127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2026 -

Nissan of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Nissan of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 21, 2026

John M. at Nissan of Cookeville made our purchase of a ’26 Nissan Pathfinder SL a great experience. He was knowledgeable, patient, and never pushy while alwa More

by Anchordown04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Milligan
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Mar 23, 2026 -

Nissan of Cookeville responded

Hi, thank you so much for your feedback about Nissan of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

Mar 25, 2026 -

Nissan of Cookeville responded

Thank you for taking the time to share your positive experience with us. At Nissan of Cookeville, we strive to create a customer-focused and no-pressure environment for our clients. We are thrilled to hear that John provided you with knowledgeable and patient service during your purchase of the Pathfinder. Thank you for recommending our team and we look forward to serving you in the future.

March 19, 2026

This was truly a great experience. Isaac was very professional, helpful, and knowledgeable. I bought a car from out of state. He was able to help me through the process over the phone More

by nicksuchyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2026 -

Nissan of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 25, 2026 -

Nissan of Cookeville responded

Thank you for choosing our business for your car purchasing needs, nicksuchyjr! We are thrilled to hear that Isaac provided you with such a positive and seamless experience. Our team always strives to provide top-notch service, even if it means assisting you from out-of-state. We look forward to your wife's pickup and thank you for trusting us with your out-of-state purchase. Safe travels!

Mar 26, 2026 -

nicksuchyjr responded

Just so you know this review is going to change as soon as actually get the vehicle. I was told I would have early this week now it won't be to next week. I told Issac this was time sensitive and my wife had to get back to Michigan. I was told the paperwork would be overnighted to the notary. however even thought I signed on the vehicle on Wed. 3/18/2026 the paperwork wasn't even submitted to Fed-Ex till Monday 3/30/2026. The paperwork wasn't even sent overnight either. It was sent on a 2 day ship. I would have paid for the overnight if your dealership couldn't come up with the fee. Now the paperwork isn't even scheduled to arrive to you till Monday of next week 3/30/2026. Who knows how long it will be till I get contacted after that. I've be asking for the Brocher for the extended warranty since Wed. 3/18/2026 since I signed. I was told it was in the packet. Guess what? It was not in the packet. I called Issac yesterday and requested again for the packet and I had questions about the powertrain mileage for the extended warranty because I felt it should be more than just 1200 miles more than the manufacture warranty. It may be, I don't know because the finance manager Issac said was going to call never did. This turned out to be an absolute failure and miserable experience. This could have been a great experience had your team followed up with what I was being told. I'm also told the vehicle will be detailed and full of gas when I pick it up however, I am very skeptical that will even be the case. You can expect the review to include every talking point that is in this message. Thank you for your attention to this matter.

Mar 26, 2026 -

nicksuchyjr responded

In addition, this will also reflect on my google review as well.

Mar 26, 2026 -

nicksuchyjr responded

Sorry, I have the date wrong. I meant the paperwork was submitted 3/23 to Fed-Ex not 3/30

Mar 26, 2026 -

nicksuchyjr responded

I also meant 12,000 miles not 1200. I apologize for all the mistakes I'm just flustered.

March 07, 2026

Car buying can be a nightmare. I been shopping for a Nissan Frontier ProX 4 After shopping many dealerships in the area. I stepped out a few miles and shopped in Nissan in Cookev More

by larry130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Nissan of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 10, 2026 -

Nissan of Cookeville responded

Thank you for sharing your experience with us, Larry! We're thrilled to hear that our team at Nissan in Cookeville exceeded your expectations by providing honest and straightforward service. It's our goal to make car buying a pleasant experience for all our customers. We look forward to serving you again in the future.

February 16, 2026

Nissan of Cookeville was the best decision I could have made when buying a new vehicle. Robbie Johnson was informative and professional and made me feel confident in my vehicle purchase. More

by Sky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2026 -

Nissan of Cookeville responded

Thank you for your kind words about Nissan of Cookeville and Robbie Johnson! We're thrilled to hear that you had a positive experience and felt confident in your vehicle purchase. We strive to provide exceptional service to all of our customers and we're glad it shows. Thanks for choosing us!

Feb 19, 2026 -

Nissan of Cookeville responded

Thank you so much for your kind words about your experience here at Nissan of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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