Nissan of Cookeville

I was very disappointed with my experience with the service advisor that was suppose to be taking care of me and my vehicle I had just purchased a week earlier. I felt disrespected and that I didn’t ma service advisor that was suppose to be taking care of me and my vehicle I had just purchased a week earlier. I felt disrespected and that I didn’t matter. My wife was told that there were no codes in the computer when the vehicle had 2 codes both in the tcm. I was told that they wouldn’t be able to fix my car on a Saturday and that I would have to wait till Monday to get the vehicle fixed and that there were no loaner vehicles available until Monday. I called the Dodge dealership and was told they could fix my vehicle and had someone there the same day. I was told the reprogramming of the tcm would be 130. When my wife brought this up when she picked the vehicle up she was told that we would have to pay for it if we took the vehicle there but if we left the car with them they would take it on Monday and we wouldn’t be charged. More

It was an absolutely pleasant experience purchasing my vehicle at Cookeville Nissan. Both my sales rep Jeff and the finance rep Stephanie we're knowledgeable, courteous and professional. vehicle at Cookeville Nissan. Both my sales rep Jeff and the finance rep Stephanie we're knowledgeable, courteous and professional. More

Great service, very knowledgeable, easy car buying, would recommend anyone who is looking for a vehicle whether it is new or used to contact Nissan of Cookeville. recommend anyone who is looking for a vehicle whether it is new or used to contact Nissan of Cookeville. More

We have now purchased our 2nd family vehicle here at Nissan of Cookeville & have received excellent care both times. My family highly recommends this dealership! Nissan of Cookeville & have received excellent care both times. My family highly recommends this dealership! More

Great team!! Great price!! Would buy from again!! I had to drive a good bit to buy my new car from GA to TN. In the end I couldn’t have asked for a better experience. to drive a good bit to buy my new car from GA to TN. In the end I couldn’t have asked for a better experience. More

We now live in Murfreesboro but drive the 2 hours to your dealership because of the excellent service we get from Steve Jones. He is always very helpful and checks to see whatever our vehicle needs may be. dealership because of the excellent service we get from Steve Jones. He is always very helpful and checks to see whatever our vehicle needs may be. This time he told us about a recall on our car that we did not know about and had not been contacted by mail. More

Robbie offered amazing service from the first when he spoke to us in the car lot, to the last when he delivered our vehicle. He's definitely referral-worthy and will definitely be kept in mind for a fut spoke to us in the car lot, to the last when he delivered our vehicle. He's definitely referral-worthy and will definitely be kept in mind for a future purchase. He went above and beyond the call of normal dealer sales. More

It was an easy transaction and I got what I wanted. They did what they said on price and I am very happy with the whole thing. did what they said on price and I am very happy with the whole thing. More

Great job by Andrew. From the first time we spoke until we drove off the lot with our 2021 Titan Andrew was very professional courteous and thorough in his job. We drove 3 hours to purchase this vehicle an we drove off the lot with our 2021 Titan Andrew was very professional courteous and thorough in his job. We drove 3 hours to purchase this vehicle and we are very glad Andrew was our sales rep. We will recommend him to anyone else and will use Andrew in the future. Thank you Andrew for a great experience. More

Andrew Walker did a great job caring for our covid 19 concerns and helping us deal/negotiate as much as possible over the phone. He also made sure when we did go into the dealership that everyone was w concerns and helping us deal/negotiate as much as possible over the phone. He also made sure when we did go into the dealership that everyone was wearing a mask and got us in and out as fast as possible. He did a great job explaining everything about the car. We would definitely recommend Andrew Walker to anyone looking to buy a vehicle from a shoot you straight salesperson. He went out of his way to accommodate all our needs and concerns. He is a FIVE STAR salesperson! More