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Nissan of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
5,785 Reviews
Welcome to Nissan of Cookeville, located at 501 Neal Street in Cookeville, TN. Serving Cookeville, Crossville, Lebanon, Livingston, Murfreesboro and Carthage, we're dedicated to exceeding our customer's expectations every day of the year. Nissan of Cookeville welcomes you to come and shop the area's largest selection of new Nissans and extensive pre-owned selection . We'll buy your vehicle even if you don't buy from us. Our sales staff will patiently work with you to select the best car, truck or SUV at the best price to fit your particular needs. You can easily schedule a service appointment on this website or feel free to call us and we'll be happy to take care of you. Our parts and service department is ready to help with any maintenance or service needs that you may have. We also have Nissan rental cars available in case you're only here for a short time. Nissan of Cookeville is proud to share our MyNissan Rewards Program : It's our way of rewarding our best customers...YOU! No Cost! Earn points for service work! Preloaded with sales and service points! One Point=One Dollar! Spend points for service or sales back here at our dealership! Personal website to track points and shop Rewards+Plus! Only 1 account per household necessary! Nissan of Cookeville in TN is your Cookeville Nissan dealership! Nissan Cookeville your car dealership in Cookeville, TN invites you to explore our dealership , our website or feel free to call us with any question...we're here to serve you. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online , request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather
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501 Neal Street

Cookeville, TN

38501

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Showing 5,785 reviews

August 19, 2024

We are out of state and Robbie was wonderful. He made the experience seamless. I would highly recommend him. More

by Flgypsy73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Nissan of Cookeville responded

Flgypsy73, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Nissan Of Cookeville. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 19, 2024

This was a very nice dealership with plenty of inventory. We traveled from out of state and had our dog with us. The welcomed her, and us with open arms. More

by Bivijrjax2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Nissan of Cookeville responded

Hello Bivijrjax2, we appreciate you taking the time to leave us this feedback. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 18, 2024

Very easy to work with. Honest and upfront. Mikey even had most of the deal already worked out to make our 2 hr drive worth buying a brand new vehicle! More

by april.harper73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Nissan of Cookeville responded

Hello April.harper73, thank you; we appreciate your feedback! We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 18, 2024

Kyler was an excellent salesman. He went above and beyond to make my car buying experience A+. It was towards closing time and he never rushed the process along he answered all my qu More

by Laura7115
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Nissan of Cookeville responded

Laura7115, we're happy you found our staff to be so supportive during your experience here at Nissan Of Cookeville. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 18, 2024

Mikey was very easy to work with, he was up front and honest in helping us find the best deal for our budget! Worth the 2 hour drive! More

by Tracyjones37010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan of Cookeville responded

Tracyjones37010, your wonderful feedback and rating mean a lot to us. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 17, 2024

Such a nice guy. Willing to help us out with some questions we had and was happy to help us get answers. Not pushy at all. Just wanted to know what we were looking fo More

by Whitney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Summerlin
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Aug 23, 2024 -

Nissan of Cookeville responded

Whitney, thank you for your kind words and this wonderful review! We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 17, 2024

I have purchased mini Nissan vehicles but today I was so mad to learn.I would not receive my GAP money back.Because I paid my vehicle off early.Do not buy a vehicle from this dealership. More

by Taylor17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Breeanna Hodge
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Nissan of Cookeville responded

Ms. Way, As we stated on the additional review you left on another platform, Nissan of Cookeville submitted your paperwork for the cancellation your requested. We asked, as we do all cancelations, that a valid mailing address be placed on the top of the paperwork to ensure that a refund check would go to a valid mailing address, should there be one. Additionally, at the time of any cancelation request, the dealership does not know what the amount refunded is to be or when it will arrive to the customer. Nissan of Cookeville offers an expedite option for refunds, and you are correct in that it does have a $50 charge to do so. The company that provides GAP Insurance also has a $50 cancelation fee to cancel GAP insurance that they deduct from he refund before it is sent. We are not disputing that you paid your vehicle off 2 months early. However, as we tried to explain, after the pro-rated amount of time was factored into your refund amount + the cancelation fee, you did not have a refund due to you. As a dealership globally recognized in honesty, transparency, and customer service, we have no reason to keep our customers from their refunds, nor keep them from what is theirs. Should you wish to speak further on these matters, please give our management team a call at 931-528-7715.

August 17, 2024

Mikey was very very patient, thorough, and helpful! He has been great to work with! More

by Hannah P
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mikey Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan of Cookeville responded

Hannah Peavyhouse, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Cookeville. We are grateful for your business with our dealership. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 15, 2024

Kyler Samuels was very helpful and patient with us even though there was a lot of problems on our end. He did everything he could to make it an easier process for us and messaged us frequently to let us kn More

by Karrington
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2024 -

Nissan of Cookeville responded

Karrington, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Cookeville! We are grateful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

August 13, 2024

I was very happy with my encounter with Kyler Samuels. Kyler was attentive to our needs, listened to our concerns and didn’t have the typical attitude you experience at other dealerships with sales men pr More

by kailyncarney1007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Nissan of Cookeville responded

Kailyncarney1007, thank you for your kind words and this wonderful review! We are grateful for your business. If there is anything further that we can do for you throughout the ownership of your vehicle, please let us know. Have a wonderful day!

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