
Nissan of Cool Springs
Franklin, TN
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2,112 Reviews of Nissan of Cool Springs
Michael Brown helped us get in a new car when many other Michael Brown helped us get in a new car when many other places would not. Michael worked with my on getting me and her into the new car since sleep Michael Brown helped us get in a new car when many other places would not. Michael worked with my on getting me and her into the new car since sleep during the day due to working 3rd shift, and when I had to come to the dealership to sign all the paperwork he understood my need to be out of the dealership quickly. Everyone else that worked there seemed friendly when we would come in contact with them. I do not remember the finance guys name off hand, but he was very help with making that process speedy and informative. One last thing, Michael was nice about making sure I got a good tasting,fresh cup of coffee to help me wake up. That showed he cared that I was comfortable being there. More
I just bought a beautiful 2012 black Nissan Z. Our salesman, E was just fantastic. We bought our car through the Cosco program and it was so east and pleasant. I would go through the Cosco program and salesman, E was just fantastic. We bought our car through the Cosco program and it was so east and pleasant. I would go through the Cosco program and buy another car from Cool Springs nissan. More
Pat was extremely helpful from the minute we met. He as responsive and objective in his opinions. He also focused on a fair negotiation and worked hard to ensure that the process did not 'turn negative.' responsive and objective in his opinions. He also focused on a fair negotiation and worked hard to ensure that the process did not 'turn negative.' Pat continued to follow-up and assist even after the sale was complete. I will highly recommend Pat to friends. More
The sales experience was easy, fast and the price was right. E was very perceptive to our wishes and was instrumental in getting me and the sales manager to come to an agreement. right. E was very perceptive to our wishes and was instrumental in getting me and the sales manager to come to an agreement. More
I went to look for a new Nissan and read many favorable reviews on Nissan of Cool Springs. My internet request was answered very quickly by Michael Brown. He was very courteous and knowledgeable in answeri reviews on Nissan of Cool Springs. My internet request was answered very quickly by Michael Brown. He was very courteous and knowledgeable in answering the few questions I had, so I set up an appointment with him the following Saturday. Upon arriving Michael was helping another customer so one of the sales managers said that Greg Smith would be happy to help. He was very attentive in listening to my my needs and didn't try to up sell me on anything that I did not need. I appreciated that. He wasn't pushy and seemed to genuinely want to put me in the right car. After taking some time to think about it, I decided to purchase the Rogue. The negotiation and sales process went very smoothly, and I'm happy they worked with me on a price that fit in my budget. As I was ready to leave Greg passed me off to Michael who walked me through the features of the new car. He was great. Very thorough in making sure I understood all of the features. He even set up my bluetooth for me. Overall it was a great experience and I would recommend them to my family and friends. More
The experience Greg provided was wonderful. However, something not in his control was the cleanliness of the windshield when the truck was delivered to me. I would recommend the dealership ensure the something not in his control was the cleanliness of the windshield when the truck was delivered to me. I would recommend the dealership ensure the "detainers" take pride in their work so that every car delivered is "showcase clean" More
Our experience at Nissan of Cool Springs was great! The customer service that our salsesman, Michael Brown, provided was absolutely wonderful. He was attentive to what we told him we were looking for, was customer service that our salsesman, Michael Brown, provided was absolutely wonderful. He was attentive to what we told him we were looking for, was friendly and knowledgeable, and made the best call of what vehicle would suit our needs best. We love our new car, and will be returning next year when we are ready to buy our 2nd vehicle! More
I was a current Nissan owner of 2 (2009 Maxima and 2006 Z) and was referred to the Sales Team at Cool Springs Nissan after having a less than pleasant experience with another local Nissan dealership. E Pr Z) and was referred to the Sales Team at Cool Springs Nissan after having a less than pleasant experience with another local Nissan dealership. E Price went above and beyond to ensure that my sales experience was as painless as possible, and I left (with my new 2012 Max) a very satisfied customer. The entire staff at Cool Springs Nissan was pleasant to work with. If you are in the market for a Nissan, call E Price today! More
Going to buy a new car with two small children is no simple task, Paul was great to work with and made it easy for us! I would highly recommend him to any of my friends or family looking for a car. We l simple task, Paul was great to work with and made it easy for us! I would highly recommend him to any of my friends or family looking for a car. We love our New Armada! More
The team at Nissan of Cool Springs is great. Greg Smith did an outstanding job in helping me find the right Nissan for my family. The staff is very professional and focused on helping make buying a new ca did an outstanding job in helping me find the right Nissan for my family. The staff is very professional and focused on helping make buying a new car a very positive experience. I would absolutely do business again with Greg and the team at Nissan of Cool Springs. More