
Nissan of Cool Springs
Franklin, TN
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2,110 Reviews of Nissan of Cool Springs

The one car at this dealership that I went to look at had been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covere been sold by the time I arrived, and I was not prepared to switch my focus to something else and make the most of the visit, but Vince had me covered with another very similar car of the same model ready to take for a ride. I did end up liking the vehicle but the differences from the first one I wanted did not seem to be appropriately reflected in the different price tags, they were practically the same range with thousands more miles on number two which was also just a hair older. I told Vince that was a barrier for me, and he asked if the price were right for my comfort level did I like the car enough that I would be purchasing today, and when I said that would be a yes he accepted that challenge and worked to deliver. His strategy to make the sale was clearly to get the customer what they want and let them buy the car they are there to go home with. I had pre arranged financing in hand from my bank, and I got the same terms I was quoted and willing to accept. The business office was efficient and my wait was not as long as the last time I bought a car that way, and everyone I interacted with was nice to chat with while we worked. I would recommend stopping in even if you're not sure you want a Nissan, or which, or if they have that, because they'll get your car in front of you if they have it, just go tell them what you need! More
Cameron was very genuine and attentive, making our car buying experience a very pleasant one. Don’t let his good looks and sharp dressing fool you, he is genuinely interested in making sure the customer i buying experience a very pleasant one. Don’t let his good looks and sharp dressing fool you, he is genuinely interested in making sure the customer is happy during the whole process. In fact, he has even called several times since our purchase to see how we’re doing and ask if there is anything we need. The manager was equally as accommodating and reasonable during negotiations, which is commendable during a time when supply and demand is such an issue. Did I mention that I really love my new Rogue? More

I highly recommend this dealership. They were honest from the get-go, worked with me to get an awesome deal on a pro 4x in a time where other dealers are scalping customers and taking a They were honest from the get-go, worked with me to get an awesome deal on a pro 4x in a time where other dealers are scalping customers and taking advantage of them. These guys didn't and I'm very happy that I had my business with them. Other dealers beware. People will remember that you were taking advantage of them. These guys didn't! More

Jacob was extremely polite and professional through the car buying process. He kept us updated on a variety of cars, swiftly answering any questions that did arise and was extremely knowledgeable regarding car buying process. He kept us updated on a variety of cars, swiftly answering any questions that did arise and was extremely knowledgeable regarding the mechanics of the car. I would highly recommend working with Jacob to purchase your next vehicle!! More
Great experience! Cameron took great care of me and my needs. He offered many solutions and always asked someone knowledgeable when he didn't quite have the answer. Th Cameron took great care of me and my needs. He offered many solutions and always asked someone knowledgeable when he didn't quite have the answer. That kind of service goes a long way for me. I will be back to service my car at Nissan and I will rest easy knowing Cameron will make sure my new baby is taken care of. More
We love our 2021 Nissan Titan we just bought at Nissan of Cool Springs. It was our first ever car purchase, and they were a wealth of information, guided us through the process, and allowed us the space to s Cool Springs. It was our first ever car purchase, and they were a wealth of information, guided us through the process, and allowed us the space to see if this was the right truck for us. We will back for any future purchases and highly recommend! More
I love my new Rogue I bought at Nissan of Cool Springs! The friendly atmosphere was great. I recommend them and especially Cameron Newton! He was friendly, knowledgeable and there for me every step of t The friendly atmosphere was great. I recommend them and especially Cameron Newton! He was friendly, knowledgeable and there for me every step of the way. He is professional and very personable! He came back on his day off as the paperwork was being finished. I had my seats treated and he helped set up the appointment. I never had a salesman that continued to assist me after buying a car! Go to Nissan if Cool Springs and be sure to ask for Cameron for a delightful experience!! More