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Nissan of Cool Springs
Franklin, TN
2,111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,111 Reviews of Nissan of Cool Springs
September 15, 2019
First come first serve It was first come first serve So I don’t have to wait long time And every thing was inspected in time Not lot of charge It was worth it It was first come first serve So I don’t have to wait long time And every thing was inspected in time Not lot of charge It was worth it More
by Narway
Employees Worked With
E Price, Mack Allen, Donald Bell, Rene Brown, Jimmy Hudson, Scott Mitchell, James Haynes, Ryan Mayfield, Lance Carney, Donell Harris
September 14, 2019
Service Rep was wonderful!!! Courtney our service rep was wonderful. Couldn’t have been treated any nicer. Love Nissan of Cool Springs. I had a appointment and was in and out in a Courtney our service rep was wonderful. Couldn’t have been treated any nicer. Love Nissan of Cool Springs. I had a appointment and was in and out in a short time. More
by Belinda
Employees Worked With
Courtney Jassby
September 12, 2019
Courteous and professional Gregg was very professional and was able to go over every feature on the rogue. Willing to go the extra mile to help his customers Gregg was very professional and was able to go over every feature on the rogue. Willing to go the extra mile to help his customers More
by Rogue
Employees Worked With
Greg Gibbs
September 07, 2019
Great customer service rep in Richard Cole. Richard Cole was very friendly, informative, and efficient. He did a great job of keeping me advised as to how my service was progressing while I was Richard Cole was very friendly, informative, and efficient. He did a great job of keeping me advised as to how my service was progressing while I was waiting. More
by Missv
Employees Worked With
Richard Cole
September 07, 2019
Very Professional Very personable and professional employees. Always attentive to the clients needs. I would recommend the service department to anyone who asks. They w Very personable and professional employees. Always attentive to the clients needs. I would recommend the service department to anyone who asks. They were fast and completed all of my service needs. More
by martyl
Employees Worked With
Mark Hepler, Richard Cole, Teresa Webb
September 05, 2019
They make it happen! I recently leased a Murano from the guys at Cool Springs Nissan and it was once again a great experience. This is our 4th vehicle from them and when I I recently leased a Murano from the guys at Cool Springs Nissan and it was once again a great experience. This is our 4th vehicle from them and when I get ready for something new I'll be going back. The team there works to get you what you want and need in a vehicle with terms you can be happy with. Paul went above and beyond to help me find the perfect fit for my growing family. I told him where I would be comfortable in payment and what I needed and it made it happen. Super nice guy with the experience to help you understand the process. I've never leased before and wanted to give it a try. Paul explained it to me in terms I understood and helped me see the benefits of driving away in a lease vs a buy. More
by MaryB
Employees Worked With
Paul Stamatis
September 02, 2019
They work for you At the end of my lease and I relayed the personal issues we had. They went out of their way to get what we needed. At the end of my lease and I relayed the personal issues we had. They went out of their way to get what we needed. More
by Smagnus1
Employees Worked With
Bishoy Rizk, Scott Mitchell
September 01, 2019
Excellent experience Not only did I get a fantastic deal on my new-to-me BMW today, the experience was easy, timely, and very pleasant. Nathan was excellent and I wo Not only did I get a fantastic deal on my new-to-me BMW today, the experience was easy, timely, and very pleasant. Nathan was excellent and I would highly recommend him. He helped keep the process moving along smoothly, was easy to talk to, very knowledgeable, and extremely personable. Thank you for a great experience! I highly recommend Nissan of Cool Springs! More
by Rachel
Employees Worked With
Nathan Oates
August 30, 2019
Satisfied return customer I just purchased my fourth vehicle from this dealer and worked with Paul Stamatis on each purchase. Paul is a pleasure to work with. He is knowledgeab I just purchased my fourth vehicle from this dealer and worked with Paul Stamatis on each purchase. Paul is a pleasure to work with. He is knowledgeable and easy-going, and makes the whole buying process relaxed and easy. He has taken the time to get to know what I am looking for and what my budget is. Each time I have purchased here I received a very good deal, and have been very happy with the vehicle. This is a busy dealership, but the entire staff is friendly and helpful. More
by Bill
Employees Worked With
Paul Stamatis
August 28, 2019
Great experience I would recommend Nissan of Cool Springs for your auto needs & see Jack Utz if you are buying - he is excellent! No pressure sales, answers questions I would recommend Nissan of Cool Springs for your auto needs & see Jack Utz if you are buying - he is excellent! No pressure sales, answers questions, patient, and helpful. More
by Discerning Shopper
Employees Worked With
Jack Utz
