Nissan of Dearborn

Good attitudes, promises kept but car poorly prepared This CPO car had a reasonable asking price, drove well and had a set of new tires. There was some minor sheet metal damage near a rear wheel well and This CPO car had a reasonable asking price, drove well and had a set of new tires. There was some minor sheet metal damage near a rear wheel well and various rub marks, scratches and dings that we wanted repaired. We also asked for a couple of accessories thrown in and that the interior be detailed, as it was visibly filthy. We gave them a week to accomplish all this and were informed that all was in order for our appointment time. After signing papers there was an unexplained delay "getting the car ready", which apparently resulted from the detailer arriving to work an hour after our appointment. The sheet metal and bumper cover repairs (by an outside body shop) had been excellently done. Other scratches and rub marks were left untouched and the interior remained filthy, with multiple air fresheners tossed under seats. The windshield and outside mirrors were actually messier than before. After I returned home and started cleaning things, I had difficulty opening the hood, found everything under a layer of dust and that the washer bottle was empty. After detailing the car myself, I've got myself a nice car but I would have expected it to be prepped before putting it on the lot (particularly when listed as CPO). More

Good visit Not bad but the manager for the used car are very hard To deal with But the employee for nissan are very friendly and u can work with them If u a Not bad but the manager for the used car are very hard To deal with But the employee for nissan are very friendly and u can work with them If u a buyer u have to give some discount some times Not the pedget More

Awesome service - friendly knowledgeable team My husband and I have been going to this dealership for years- they have taken such great care of us. They bend over backwards for their customers. We My husband and I have been going to this dealership for years- they have taken such great care of us. They bend over backwards for their customers. We pass a lot of other dealerships to get to them and are always beyond happy with our car buying and service visits. More

Great Sales Experience! My salesperson was very friendly and helpful. He worked out a fair price for the vehicle I wanted to purchase. He was also very prompt with getting ba My salesperson was very friendly and helpful. He worked out a fair price for the vehicle I wanted to purchase. He was also very prompt with getting back with me when I had questions or concerns. The dealership was very clean and attractive with a modern look. More

The customer service was out standing! They worked hard to meet all my needs for what I was looking for in a vehicle. The made buying a vehicle a great experience. Amir and Samar were exce They worked hard to meet all my needs for what I was looking for in a vehicle. The made buying a vehicle a great experience. Amir and Samar were exceptional in there customer service! Couldn’t have asked for a better pair to helping me buy my first vehicle. I traveled 3 hours just to get to this dealership and would do so again for my next vehicle. More

Awesome customer service I have been a gmc customer for a very long time but in 2017 I visited Nissan of Dearborn and ever since I have been a nissan customer. I leased my fir I have been a gmc customer for a very long time but in 2017 I visited Nissan of Dearborn and ever since I have been a nissan customer. I leased my first car from them and everything went great and now because of their awesome customer service I bought a new nissan from them. My recommendation is Nissan of Dearborn if you like great customer service and to be very honest their cars are awesome as well which makes the whole experience like cherry on top. Kudos to chriss and ray for their commitment to excellence and samar for being patient and helpful. More

Lengthy process, but positive results! I highly recommend Samar Taha at Nissan of Dearborn. No matter your situation she will work hard to get you a car within your budget and needs. She is I highly recommend Samar Taha at Nissan of Dearborn. No matter your situation she will work hard to get you a car within your budget and needs. She is honest, direct, and super friendly. I was a challenging case with my budget and not great credit. Samar went above and beyond to help me. She stayed past close two nights in a row and at one point drove to a different dealership to retrieve a car for me to see! I'm am very happy with my purchase and am very thankful to Samar for all her hard work. More

Amir is the best Amir was great, he gave me the best deal. He made the process so easy and effortless. I would recommend him if you are looking for new or used vehicle Amir was great, he gave me the best deal. He made the process so easy and effortless. I would recommend him if you are looking for new or used vehicle. More

Worked to get me the best deal possible! I was ready for another lease. I wasn't finding any good deals anywhere else.. Nadim Farhat worked with me, and a week later between him and the manag I was ready for another lease. I wasn't finding any good deals anywhere else.. Nadim Farhat worked with me, and a week later between him and the manager, Chris, they got me the best deal and an actual upgrade with the car. It far exceeded my expectation. I was very happy from beginning to end. More