Nissan of Downtown L.A.

I came in for my 10 o’clock appointment at 9:40 am. I was told there were at least 60 customers ahead of me. I waited in the waiting room for 3 hours and had free coffee. Nice coffee machine, many choi I was told there were at least 60 customers ahead of me. I waited in the waiting room for 3 hours and had free coffee. Nice coffee machine, many choices. Customer service employees were very nice and helpful. More

Took them two weeks to figure out what was wrong with my car but they did figure it out. No loaner car or offer of rental . car but they did figure it out. No loaner car or offer of rental . More

Helen provided great service and it didnt not take long for my service dropped it off and it was done with in a couple hrs for my service dropped it off and it was done with in a couple hrs More

I've been dealing with this location for 12 years. I have purchased and received service . They have always been honest, helpful and professional to me. They are some of the most dedicated individual I have purchased and received service . They have always been honest, helpful and professional to me. They are some of the most dedicated individuals that I've encountered. I appreciate THE ENTIRE service team (HELEN, ALAN, FABIAN, DAVID, GABRIEL, LITZY AND ONE OTHER GENTLEMAN WHOSE NAME I CANT RECALL). Edi and Arnold in the sales department are great as well!!!! More

I like the hospitality environment, and the service I received from David Mara. And also the service on my car, feel very comfortable knowing the work you guy's do on it is excellent. Thank you!! received from David Mara. And also the service on my car, feel very comfortable knowing the work you guy's do on it is excellent. Thank you!! More

Excellent service and friendly staff, definitely will be coming back here for my any car services. coming back here for my any car services. More

Courteous and professional staff that answered all of my questions. Wasn’t expecting my car back until the end of the day and it was ready before lunch. questions. Wasn’t expecting my car back until the end of the day and it was ready before lunch. More

I was informed everything my car needed. Half of it was done that day and the other half my next oil change. Also, the most critical one that needs to be completed now and why. Unbelievable Half of it was done that day and the other half my next oil change. Also, the most critical one that needs to be completed now and why. Unbelievable service! More

I had an amazing experience at this Nissan dealership! Helen was incredibly helpful, knowledgeable, and kind. She went above and beyond to make sure I understood everything about the service I was getting Helen was incredibly helpful, knowledgeable, and kind. She went above and beyond to make sure I understood everything about the service I was getting, and her professionalism made the process smooth and stress-free. I truly appreciate her patience and dedication—Helen & Javier are the reason I’ll be recommending this dealership to family and friends! More

Great customer service. Last week was my first time arriving without an appointment and they still were able to get me in with no issues and no problems. Great service than Last week was my first time arriving without an appointment and they still were able to get me in with no issues and no problems. Great service thank you all.. More