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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,060 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,060 reviews

September 23, 2025

I was informed everything my car needed. Half of it was done that day and the other half my next oil change. Also, the most critical one that needs to be completed now and why. Unbelievable More

by jasond523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Sep 23, 2025 -

Nissan of Downtown L.A. responded

We love feedback like this! Thank you for choosing Nissan of Downtown LA and for sharing your experience with our team. Give us a call if you need anything else!

September 23, 2025

I had an amazing experience at this Nissan dealership! Helen was incredibly helpful, knowledgeable, and kind. She went above and beyond to make sure I understood everything about the service I was getting More

by michelleplascencia20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca, Javier Valencia
Sep 24, 2025 -

Nissan of Downtown L.A. responded

Michelle, thank you for the awesome review of Helen, Javier, and our team! We appreciate your business, and we look forward to serving you again at Nissan of Downtown LA!

September 19, 2025

Great customer service. Last week was my first time arriving without an appointment and they still were able to get me in with no issues and no problems. Great service than More

by Ladonyiatalley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero
Sep 22, 2025 -

Nissan of Downtown L.A. responded

We are glad we could assist you quickly and efficiently here at Nissan of Downtown LA. Thank you for your business and for your review. We hope to see you again down the road!

September 15, 2025

I’ve used Downtown Nissan of L. A for over 10 years. The atmosphere in the facility is just awesome! I traded in one car and bought another here. The service is awesome! The servic More

by sweetfinelady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We're honored to have your loyal support for over a decade! Thank you for choosing Nissan of Downtown LA and for sharing your experience. We look forward to serving you again in the future. Safe travels!

September 14, 2025

Took my car for maintenance, had excellent customer service, highly recommend Sandy, she is professional, friendly, explained everything clearly, More

by chiogc1138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We are elated to get your excellent feedback. Thank you for choosing Nissan of Downtown LA and highlighting the professional service from Sandy. We hope to see you again down the road!

September 13, 2025

employees are very kind efficient and make sure they explain everything thoroughly to you regarding your car care More

by joycemckinney40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Sep 15, 2025 -

Nissan of Downtown L.A. responded

We're delighted to hear that our team provided clear and efficient service! Thank you for choosing Nissan of Downtown LA. Safe travels!

September 12, 2025

The new building is pretty amazing. That said, it's people that inspire me to return for service and sales. Thanks to Service Manager Lance, Nissan DTLA will have my loyalty for as lo More

by 2023 Z Proto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, David Mares
Sep 12, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your experience! It's wonderful knowing our team is what truly makes the difference. We look forward to helping you with all your future automotive needs at Nissan of Downtown LA. Safe travels!

September 10, 2025

They did a great job i recommended to everyone is one of the best places in los angeles california More

by justinlay010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco
Sep 10, 2025 -

Nissan of Downtown L.A. responded

This means a lot to us! Thank you for being a valued customer at Nissan of Downtown LA!

September 04, 2025

I had a rapid customer service and MR OROZCO is the man for that job More

by mannydmelgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Sep 04, 2025 -

Nissan of Downtown L.A. responded

We love to hear it! Thanks for the shout-out and kind words, Manny. See you next time at Nissan of Downtown LA!

August 27, 2025

Customer service was excellent didn’t take too long to fix my car thank you guys More

by fer24lop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Aug 27, 2025 -

Nissan of Downtown L.A. responded

The team at Nissan of Downtown LA works hard to get you back on the road in no time. Thanks for trusting us with your service needs!

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