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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,030 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,030 reviews

June 25, 2025

They have great customer service! I am going back for my next service to the dealership. More

by junior323.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Jun 25, 2025 -

Nissan of Downtown L.A. responded

We are so happy that our Nissan of Downtown LA team earned your trust. Thanks for stopping by!

June 25, 2025

Always very helpful and informative of next steps keeping my vehicle running smooth, I really appreciate the help and expertise. More

by robertchavez476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
June 21, 2025

Fabian, the service tech is a senior member there. Truly helpful with all my vehicle concerns. Bless him dearly More

by ExG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Jun 23, 2025 -

Nissan of Downtown L.A. responded

We'll make sure Fabian hears of your thoughtful words and know they will be appreciated. Thank you very much for the lovely feedback and continued trust in Nissan of DTLA with your vehicle's care. Travel safely and we'll see you again next time.

June 20, 2025

Good service Knowledgeable and polite. Car returned clean. Ready.to help. No long waiting. Great waiting area. Always clean More

by monamarieholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Osvaldo Orozco
Report | Print
Jun 20, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive experience with us at Nissan of Downtown LA! We're delighted to hear that our team provided knowledgeable and efficient service, and we're glad you enjoyed the clean waiting area. Come see us again whenever we can next be of help.

June 19, 2025

Excellent, efficient service by friendly courteous employees who know what they are doing. They cater to the needs of the customers and keep up with your car maintenance schedule. More

by Colevl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy
Report | Print
Jun 20, 2025 -

Nissan of Downtown L.A. responded

Thank you, Cole, for the kind feedback. It brings our Ford of Downtown LA team pride hearing their friendly, accommodating assistance and professional service earned commendations from a valued guest. Safe travels and we'll see you again next time.

June 18, 2025

Clean facilities for customers to wait in and a courteous and professional staff that answered all of my questions. Litzy was my rep and was great! More

by Gifford Irvine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Litzy
Report | Print
Jun 19, 2025 -

Nissan of Downtown L.A. responded

Thank you, Gifford, for allowing us to help with your car care needs at Nissan of Downtown LA. It's always nice to have the cleanliness of our grounds complimented, and your commendations on the courteous, informative and professional assistance you received will mean a lot to Litzy. Travel safely and come back to see us again whenever we can next be of service.

June 07, 2025

very happy w/service. and the person who took care of my car..i'll be happy to come back More

by ccmvaldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Helen Villafranca, Pamela Mendoza, Sandy Cordero
Report | Print
Jun 09, 2025 -

Nissan of Downtown L.A. responded

Here at Nissan of Downtown LA, we are always thankful for positive feedback from our customers. Thank you for stopping by!

June 07, 2025

I went in for an oil change and honestly it was great I went in and out within about an hour and everyone was super helpful especially Alan! Great job Nissan and thank u for the cupón! More

by giovannanavarrete132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Report | Print
Jun 09, 2025 -

Nissan of Downtown L.A. responded

Giovanna, we're pleased that Alan and the team at Nissan of Downtown LA made your oil change experience quick and pleasant. Let us know if you need anything else!

June 06, 2025

The best customer service, I love the employees they’re so respectful and understanding. Service was quick fast and easy. More

by Beautifulbossbxx48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera, David Mares
Report | Print
Jun 06, 2025 -

Nissan of Downtown L.A. responded

It's great to hear you had a fantastic experience with our team at Nissan of Downtown LA! We always aim for quick and easy. Thank you for your kind words!

June 05, 2025

Love the Customer Service I've received from Fabian & Helen Thank you for being outstanding! More

by QBMAYRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco
Report | Print
Jun 06, 2025 -

Nissan of Downtown L.A. responded

Thank you for being a valued customer at Nissan of Downtown LA! We're always happy to help!

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