Nissan of Downtown L.A.

Disappointing experience at Nissan of Downtown LA. While some of the sales staff were professional, our interactions with sales management and the finance team lacked transparency and professionalism. While some of the sales staff were professional, our interactions with sales management and the finance team lacked transparency and professionalism. We came in pre-approved and ready to purchase a vehicle, yet reasonable questions regarding pricing, add-ons, and fees were met with dismissive and discourteous behavior. Purchasing a vehicle should be a positive experience, especially when customers come prepared and ready to buy. More

The customer service was very well done, the associate that helped me was so nice thank you Nissan of downtown that helped me was so nice thank you Nissan of downtown More

Advisor was very professional explaining all the options available. His suggestions were well instructed for next time visit. available. His suggestions were well instructed for next time visit. More

Amazing service, never disappointed and David’s the best advisor hands down, keeps me updated on everything going on. advisor hands down, keeps me updated on everything going on. More

I have been coming here for 2 years. I love this Nissan. I was new to California and I have never been disappointed, staff was always friendly and supportive. Fabian explained things to I love this Nissan. I was new to California and I have never been disappointed, staff was always friendly and supportive. Fabian explained things to me so that I could understand. He listened to me they asked me to describe in detail what was wrong with the car so that they can have a better understanding. Fabian took care of me the last two times and gave me excellent care, actually superseded My expectation I had a warranty on my car. Fabian did not hesitate to get on the phone call them have it approved. The work was completed and I was home on the same day. I did not feel alone in the process. Which kept me from being anxious and worried now that’s a win in my book. More

Good service but lack of coordination with the the person in charge and the mechanic person in charge and the mechanic More

I had an excellent experience with Ozzy at Nissan of Downtown LA. He took great care of me from the moment I arrived and kept me updated throughout the whole service. He explained everything clearly, di Downtown LA. He took great care of me from the moment I arrived and kept me updated throughout the whole service. He explained everything clearly, didn’t pressure me into anything, and made the entire process fast and easy. It’s rare to find someone so patient, professional, and honest. I really appreciate the way he handled everything. If you need service here, definitely ask for Ozzy. More

Supergood Alan Munis de best employer to mi berigood atenssion..exelent custumer servise sr Alan atenssion..exelent custumer servise sr Alan More

Ozzy provided amazing service during my oil change. I appreciated that fact that he was extremely communicative throughout the process. I appreciated that fact that he was extremely communicative throughout the process. More