Nissan of Downtown L.A.

Ozzy was awesome, very knowledgeable and attentive! He earned my business! I'll only bring my Rogue to Ozzy at Nissan DTLA! He earned my business! I'll only bring my Rogue to Ozzy at Nissan DTLA! More

I received excellent customer service and updates about the status of my vehicle being serviced the status of my vehicle being serviced More

They did a really nice job in my car. They do the best to make you feel good. They do the best to make you feel good. More

Professional and friendly staff, super helpful and efficient. Gabriel is exceptional and why I continue to bring my car to be serviced at your dealership. efficient. Gabriel is exceptional and why I continue to bring my car to be serviced at your dealership. More

Ozzy was great! He kept me informed and was true to his word.Thank you. He kept me informed and was true to his word.Thank you. More

Very Helpful ! !! Right on time , even faster service !! Super happy !! On time service ! Always ! Recommended ! !! Right on time , even faster service !! Super happy !! On time service ! Always ! Recommended ! More

Sandy is such a charm, very knowledgeable and helpful. I like the communication and step by step process of what's going on with my car. I like the communication and step by step process of what's going on with my car. More

They did a great job, checked everything on my car and even got a car wash. even got a car wash. More

Buen trabajo del mecsnico carlos y hellen la represente muy ben servicio espero asi sigan muy ben servicio espero asi sigan More

I recently had the pleasure of working with Helen from the Nissan of Downtown LA service department, and I cannot recommend her enough! From the moment I walked in, Helen greeted me with a warm smile and the Nissan of Downtown LA service department, and I cannot recommend her enough! From the moment I walked in, Helen greeted me with a warm smile and a genuinely helpful attitude. She went above and beyond to ensure that all my concerns were addressed and made the entire service process smooth and stress-free. Helen’s communication was outstanding—she kept me informed at every step, explaining what was being done and providing honest updates about timing and costs. She was patient with my questions and ensured I felt confident in the decisions being made for my car. What truly stood out was Helen's attention to detail and her willingness to go the extra mile. She even followed up after the service was completed to make sure everything was running perfectly. It’s rare to find someone so dedicated to delivering exceptional customer service, and Helen is a shining example of professionalism and care. If you’re looking for someone who will treat you and your vehicle with the utmost respect and attention, Helen is the person to see. Thank you, Helen, for making my experience a fantastic one—I’ll definitely be back because of you! More