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Nissan of Downtown L.A.

Los Angeles, CA

Overview
Reviews
4.9
1,086 Reviews
Call Dealership (213) 477-7361

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,086 reviews

November 03, 2025

Sandy was really nice and helpful throughout me getting my car serviced. She explained everything to me and she was very communicative. More

by gladys
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Nov 04, 2025 -

Nissan of Downtown L.A. responded

We're glad Sandy provided such helpful and clear guidance, Gladys. Thank you for choosing Nissan of Downtown LA and for sharing your feedback!

November 02, 2025

Very friendly and cordial service agents. I like that the agent was not pushy but explained all very thoroughly. More

by orugita76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
Nov 03, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive feedback! We’re glad to hear you felt well-informed and comfortable throughout the process. We hope to see you again at Nissan of Downtown LA!

November 01, 2025

Friendly staff. Service reminder is great, and very easy appointment scheduling using their online site. Will continue to have my car serviced there. More

by Ladude2160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Nov 03, 2025 -

Nissan of Downtown L.A. responded

Thank you for sharing your positive experience with our team at Nissan of Downtown LA! We look forward to welcoming you back for your next service appointment. Safe travels!

October 31, 2025

Very convenient make an appointment, surely prompt to issues. Higly recommend having experience in this center. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Orozco
Report | Print
Nov 03, 2025 -

Nissan of Downtown L.A. responded

Hi Bo, we're glad you found the appointment process convenient and efficient at Nissan of Downtown LA. Thank you for recommending us!

October 30, 2025

Service person Alan Muniz friendly,knowledgeable and professional……service a little slow but left feeling confident all is well. More

by jayseebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz, Sandy Cordero
Report | Print
Oct 31, 2025 -

Nissan of Downtown L.A. responded

It's great to know Alan provided such a friendly and knowledgeable service at Nissan of Downtown LA. We apologize for any delay but are glad you left with confidence in our work. Safe travels!

October 22, 2025

Waiting takes a long time but the service Abd the staff r really good and polite More

by lizarragaandrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco
Report | Print
Oct 22, 2025 -

Nissan of Downtown L.A. responded

Thank you for stopping by Nissan of Downtown LA! We appreciate your patience and will work on improving wait times for your next visit.

October 19, 2025

Very clean everyone’s so friendly and helpful. I will highly recommend it. Will be back sound More

by deysie489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Oct 20, 2025 -

Nissan of Downtown L.A. responded

You're welcome here any time! Thank you for the kind words and five stars!

October 18, 2025

Nissan of Downtown L. A. takes care of all your car needs. Service department has good service. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares, Edi Gaser
Report | Print
Oct 20, 2025 -

Nissan of Downtown L.A. responded

Thank you for your kind words, Jen! We look forward to assisting you again at Nissan of Downtown LA!

October 18, 2025

Exelent service very friendly people The place is very clean There is a waiting room with coffee but theres no cookies More

by beatbattre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Oct 20, 2025 -

Nissan of Downtown L.A. responded

Thank you for choosing Nissan of Downtown LA and sharing your feedback with us. It's wonderful to hear the service was excellent and you enjoyed our waiting area. We'll get on those cookies for next time!

October 14, 2025

I came in for my 10 o’clock appointment at 9:40 am. I was told there were at least 60 customers ahead of me. I waited in the waiting room for 3 hours and had free coffee. Nice coffee machine, many choi More

by avanm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera, Helen Villafranca
Report | Print
Oct 14, 2025 -

Nissan of Downtown L.A. responded

Thanks so much for the review and for your patience during your visit! It's wonderful knowing you enjoyed the coffee and that our team made the experience a bit more comfortable. We appreciate your understanding and look forward to making your next visit smoother at Nissan of Downtown LA.

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