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Nissan of Downtown L.A.

Los Angeles, CA

4.8
1,110 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,110 reviews

January 09, 2026

Muy buenos servicios y muy buen trato al cliente,te revisan muy bien el carro y te recomiendan lo que nececita. More

by Manuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Jan 09, 2026 -

Nissan of Downtown L.A. responded

Manuel, gracias por compartir esta reseña de cinco estrellas de nuestro equipo en Nissan of Downtown LA. Si hay algo más que podamos hacer por usted, háganoslo saber.

January 01, 2026

They were very patient, helped us find the right car, would 100% go back and get another! More

by Mongealexis59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edi Gaser, Ray Vakili
Jan 02, 2026 -

Nissan of Downtown L.A. responded

Congrats on your new ride! Our team was more than happy to help you into the right vehicle. We're here when you need us next!

December 29, 2025

Ozzy at Nissan provided outstanding service from start to finish. He was professional, knowledgeable, and very transparent throughout the entire process. He took the time to explain everything clearly, kept More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Sobczak, Alan Muniz, Gabriel Perez, Fabian Rivera, Helen Villafranca, David Mares, Sandy Cordero, Osvaldo Orozco, Litzy Carranza
Dec 30, 2025 -

Nissan of Downtown L.A. responded

Greg, we’re pleased to hear Ozzy made everything smooth and stress-free! Thank you for choosing Nissan of Downtown LA, and we look forward to seeing you again down the road!

December 28, 2025

I went in for an oil change. it was timely done and Fabian was amazing. More

by alopez2793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Dec 29, 2025 -

Nissan of Downtown L.A. responded

Hi, Thank you for the review. We are glad your time with us was an amazing experience. We hope to see you again here at Nissan of Downtown LA.

December 17, 2025

Good customer service. Efficient and reliable service. Easy to locate and maneuver through the establishment. More

by Jazetteh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Dec 17, 2025 -

Nissan of Downtown L.A. responded

Jazetteh, thank you for choosing Nissan of Downtown LA and for sharing your experience. We hope to serve you again soon!

December 17, 2025

Nissan at Downtown Los Angeles always takes well care of me and my vehicle! I highly recommend, thanks to David Mares as well very professional and always keeps me informed! More

by Johnnygomez0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Dec 17, 2025 -

Nissan of Downtown L.A. responded

Thank you, Johnny! We're so glad you felt well cared for by our team. We’ll pass along your kind words to David, and see you next time at Nissan of Downtown LA.

December 14, 2025

Customer Service is great, I was welcomed with a smile and the staff completed the work in my vehicle in a timely manner. More

by lauraromero0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene Ramírez , Gabriel Perez
Dec 15, 2025 -

Nissan of Downtown L.A. responded

Thank you, Laura! We're delighted to hear you had a warm welcome and efficient service at Nissan of Downtown LA. We look forward to helping you in the future. Safe travels!

December 13, 2025

Sandy es una excelente collaboratora, las imstalaciones son hermosas y el trato es muy cordial More

by jasmaro07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Dec 15, 2025 -

Nissan of Downtown L.A. responded

¡Gracias por tus amables palabras! Sandy y el equipo estuvieron encantados de ayudar.

December 05, 2025

El peor servicio que hemos recivido nos trataron peor que que si fueramos criminales a mi y a mi esposo More

by Yexeniag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Monroy
Dec 05, 2025 -

Nissan of Downtown L.A. responded

Lamento mucho escuchar sobre su experiencia. Esto definitivamente no suena como el servicio que nos esforzamos por brindar. Me gustaría entender más sobre lo ocurrido para poder rectificar esta situación. Por favor, contácteme cuando pueda. Gracias. Arnold Lal - General Sales Manager - 213-927-7503

December 03, 2025

Great service loved the communication and smooth process. My assistant was nice, the lobby was suitable for my comfort More

by Mel_reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Dec 03, 2025 -

Nissan of Downtown L.A. responded

We love to hear the process was smooth and communicative! Thank you for choosing Nissan of Downtown LA and for sharing your feedback!