
Nissan of Downtown L.A.
Los Angeles, CA
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I like the new location and its set up. I always have great experience with Samuel Lemus. He's always very attentive and gives thorough explanations of what my car needs. great experience with Samuel Lemus. He's always very attentive and gives thorough explanations of what my car needs. More
They were very helpful and patient with all my questions and concerns. I always liked the consistency in customer satisfaction that they offered me at this place and concerns. I always liked the consistency in customer satisfaction that they offered me at this place More
Samuel was a very helpful and corteus service representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by f representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by following covid -19 safety standards. More
I continue to be impressed with the customer service. I received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everythi received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everything is now working well. This type of follow-up is what makes this Service Department stand out. Thank you, Samuel, you made me feel like a VIP! More
Overall Great Experience! I went the day of their transition to the new location and they handled the crowd so well. I was very happy! transition to the new location and they handled the crowd so well. I was very happy! More
When I firist arrive they were very professional and directed me to a sale person right they guided me thur the entire process and gelp with any questions i needed they provided any information needed i directed me to a sale person right they guided me thur the entire process and gelp with any questions i needed they provided any information needed in filling out paperwork also they work is rapid and also each department has a exceptional employee Experience , I also had a great test driving experience and also lunch Subway was provided compliments from the sales employee . I also had a chance to shake the managers hand and chat with him very pleasant and professional welcoming to the Nissan Family here in downtown L.A very Happy also took photo with Manager and everyone was genuinely Happy for my purchase ! They will help you get the car you want and will not let you leave until all is complete until the very last thing keys in hand thanks Nissan! More