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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

February 21, 2021

Ace Games is the BEST!!! I know I can be sure of quality work when Ace is handling my Z. He is knowledgeable, professional and courteous!! More

by Smar904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 22, 2021 -

Nissan of Downtown L.A. responded

We are proud of Ace and his efforts to make sure you left a satisfied customer! We can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 19, 2021

Always a great experience at downtown l a nissan. New location is spacious and easy to get to. 25 words is a lot to write. More

by HOLLYFOFOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Feb 19, 2021 -

Nissan of Downtown L.A. responded

We appreciate your loyalty to us and we look forward to serving you with this same high-level service for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 19, 2021

I like the new location and its set up. I always have great experience with Samuel Lemus. He's always very attentive and gives thorough explanations of what my car needs. More

by Arely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Lemus
Feb 19, 2021 -

Nissan of Downtown L.A. responded

It's so nice to hear that you always have a 5-star visit with Samuel! Thank you for choosing us and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 15, 2021

They were very helpful and patient with all my questions and concerns. I always liked the consistency in customer satisfaction that they offered me at this place More

by MARGOTHLO767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel lemus
Feb 15, 2021 -

Nissan of Downtown L.A. responded

We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 05, 2021

Samuel was a very helpful and corteus service representative at the dealership and by phone answered all my questions with patience. Dealership was very neat, clean and saw they kept us safe by f More

by Wcuellar08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salomon
Feb 05, 2021 -

Nissan of Downtown L.A. responded

Samuel is a valued member of our team over here, and we're thrilled to hear he was able to take such great care of you. We can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 04, 2021

They both helped me out so much and gave me great service , I got my key fixed just at the right time and great speed More

by BRYANALANDEROS977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Feb 05, 2021 -

Nissan of Downtown L.A. responded

It's great to hear that we were able to get your key fixed as soon as possible! We hope to hear from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

February 02, 2021

I continue to be impressed with the customer service. I received a call today from Samuel Lemus in Service, following up after my infotainment system was replaced a few weeks ago. I told him that everythi More

by MAGICAL LORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Lemus, Ernesto Flores
Feb 03, 2021 -

Nissan of Downtown L.A. responded

We are proud to hear that Samuel was able to help you out with your vehicle! We appreciate you taking the time to let us know about your experience and we hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 27, 2021

Ace was amazing!!! The moment I called he treated me with respect and was very friendly. He knew exactly what I needed. Give him a raise ASAP!!! More

by MARIOS91.MR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jan 28, 2021 -

Nissan of Downtown L.A. responded

We're more than happy to hear that your experience was nothing short of stellar with Ace! Thanks for stopping by and we can't wait to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 26, 2021

Overall Great Experience! I went the day of their transition to the new location and they handled the crowd so well. I was very happy! More

by Chocokiss84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza, Ernesto Flores, Ace Games, Lance Sobczak, Helen Villafranca, Dennis Zaragoza
Jan 27, 2021 -

Nissan of Downtown L.A. responded

We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. We look forward to working with you again soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 25, 2021

When I firist arrive they were very professional and directed me to a sale person right they guided me thur the entire process and gelp with any questions i needed they provided any information needed i More

by abellabellissimo2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahali Cardoza, Norma Alvarez
Jan 27, 2021 -

Nissan of Downtown L.A. responded

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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