Nissan of Downtown L.A.

Been experiencing an issue with my car after servicing it here 3 weeks ago. I call and nobody returns my calls or messages. Horrible service. here 3 weeks ago. I call and nobody returns my calls or messages. Horrible service. More

I am very impressed with this dealership. I had an issue with the radio and bluetooth. Nissan approved the replacement of the entire infotainment system, but there was a backlog on receiving a part. I had with the radio and bluetooth. Nissan approved the replacement of the entire infotainment system, but there was a backlog on receiving a part. I had worked with Ernesto Flores, who was very helpful. As I waited for the part, Samuel Lemus in service, was responsible to keeping track of this. He called me often with updates. Finally, he called to let me know the part had arrived and we set up an appointment right away. When I arrived, he was expecting me, greeted me warmly, and had a free rental available so I wouldn't have to wait. The radio/phone is now working great. Thank you, Samuel, for your excellent service. (Note: Samuel is not listed below in the Service Dept. In addition to Ernesto, I would also give Samuel 5 stars. More

Downtown Nissan is great wouldn't ask for anything else, the Service Department is the best they helped me in every way possible, thanks for everything the Service Department is the best they helped me in every way possible, thanks for everything More

Very helpful guy. Fast service. Offer to check on my vehicle .It was slow senss they are changing locations. But for a fast service go to David mares vehicle .It was slow senss they are changing locations. But for a fast service go to David mares More

I was very grateful for the kind and attentive service I received. Ace was the best! My time, and my wallet were respected. Thank you! received. Ace was the best! My time, and my wallet were respected. Thank you! More

Sam was great! Looking foward to dealing with him again when it comes to service with my car. Also will like to thank him for helping me with my rental, the girl who helped me had an attitude and didnt loo when it comes to service with my car. Also will like to thank him for helping me with my rental, the girl who helped me had an attitude and didnt look like she wanted to help. More

I always have a good experience with the service advisor Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he Samuel. He does good job at thoroughly explaining things. There are a couple things I usually have questions about as a first time car owner and he explains them without hesitation and makes sure my car is in good hands. More

Fantastic service. Very personable service reps. Ace and Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible opt Helen in particular are very personable and highly recommend doing business with them. I took my car in to get serviced and was provided feasible options without feeling forced or pressured. More

The dealer was very friendly and detailed in his explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. explanation of how everything worked. I left with a newer model vehicle, and for a decent rate. More

I appreciate complimentary oil change, but I also requested checking because car horn battery lower sounding..but I was told that couldn't be checked requested checking because car horn battery lower sounding..but I was told that couldn't be checked More