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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,004 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,004 reviews

January 05, 2021

Helen is super friendly excellent worker I was very helpful for my service thank you Nissan of downtown LA and yes I would do service again More

by FIREBIRDCANELO323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jan 06, 2021 -

Nissan of Downtown L.A. responded

Helen is a superstar and it's no surprise that she provided you with such a positive visit! Thank you so much for stopping by and we can't wait to see you back here again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

January 01, 2021

After the holidays, and especially in a pandemic, money is tight and servicing your car isn’t exactly the first thing people want to spend money on. That said, neither is getting the news that your car nee More

by MICHAELOHORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Jan 04, 2021 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ace! Thank you so much for stopping by and we look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 31, 2020

Helen V. Was so helpful. She made me feel like I was back home in Texas getting my truck serviced. Very professional and kind. Thank you very much for your help! More

by Mandogalaviz64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Jan 04, 2021 -

Nissan of Downtown L.A. responded

Helen is a superstar and it's no surprise that she took such good care of you! Thank you for your feedback and we look forward to hearing from you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 30, 2020

They got me financed when nobody else could, I took home my car which I needed after my 2019 Altima was totaled a couple of weeks earlier. Thank you so much More

by Londonrain67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, Sammi, Drew.
Dec 30, 2020 -

Nissan of Downtown L.A. responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Enjoy your new car to the fullest and we can't wait to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 30, 2020

David Mares was Very nice and polite. Job was done fast. The only thing is waiting to get your car takes a lot longer than anything else. More

by YVONNEVALENZUELA1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
Jan 04, 2021 -

Nissan of Downtown L.A. responded

We are proud of David and his efforts to get you in and out as soon as possible! We hope to see you soon! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 28, 2020

My experience at the service department has been quite exceptional so far. Every single personnel at the department has been very professional on all my needs since the first time I bought the first car. More

by ELCHIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores, Helen Villafranca
Dec 30, 2020 -

Nissan of Downtown L.A. responded

We are happy to hear that you were impressed with our service! Thank you so much for choosing us and we look forward to working with you again! Take care! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 26, 2020

Helen makes everything ok. I would be lost without her. She offers old time customer service, the kind you can trust. My car has only been to this dealership. I hope it continues the good work and maintain More

by mmaybank
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Dec 26, 2020 -

Nissan of Downtown L.A. responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Helen always provides just that to you. We look forward to working with you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 21, 2020

Dtla Nissan is a wonderful dealership very professional and they always do a great job on my 370z. Ace Games always takes care of me and I recommend anyone with a Nissan to visit this dealership. More

by KEVINJC4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Dec 22, 2020 -

Nissan of Downtown L.A. responded

We are ecstatic to hear that you always have an enjoyable experience here! We look forward to working with you for many more years to come! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 21, 2020

I came for my 35,000 mileage maintenance. I had a good experience and Ace was very professional. It took a little bit longer than expected. Thanks More

by BUNNARYLY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Dec 22, 2020 -

Nissan of Downtown L.A. responded

We couldn't be happier to see that Ace went above and beyond to provide you with a 5-star experience. We hope to see you again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

December 18, 2020

Everything allways perfect. we got what we are looking for my wife. Second purchase , we love Nissan cars . Definitely coming back for the third sport car. More

by Pedro Apoloni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 18, 2020 -

Nissan of Downtown L.A. responded

Hi Pedro, it gives us great pride to hear that you constantly receive the service you deserve! Thank you so much for your loyalty and we look forward to seeing you both again! Regards, Sam Eskandary General Sales Manager SamEskandary@dtlamotors.com

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